What are the responsibilities and job description for the Fiberglass Technician position at Mau Marine, Inc.?
Fiberglass Technician
Location: Okoboji, Iowa
Duration: Full-Time
Company Background
Mau Marine provides a fun, fast-paced, energetic work environment located right on East and West Lake Okoboji. Our mission is to make every aspect of the boating experience easy and enjoyable for our customers! We accomplish this through an expert group of team members who care about the customer and each other. Teamwork is our lifestyle together with a commitment to continuous improvement. Our success can be measured in tenure of our staff, the earning of customers for life, countless manufacturer’s awards for exemplary performance.
Our team is made up of growth-minded individuals with a strong work ethic and positive attitude!
Job Description
Mau Marine Fiberglass Technicians play a pivotal role in diagnosing and repairing boats at our dealership service. They ensure quality checks on work performed and conduct scheduled maintenance. Reporting directly to the Service Manager, the Marine Fiberglass Tech maintains a close working relationship with Parts personnel and Service Writers.
Responsibilities
The following responsibilities will be expected for this position:
- Collaborate with Service Department to diagnose, repair, and maintain boats brought in for dealership service, ensuring high-quality workmanship.
- Gain proficiency with various tools and equipment used in marine repairs and maintenance.
- Maintain meticulous records of repairs, parts used, maintenance tasks, completed work, and time spent on Repair Orders, ensuring accurate and detailed documentation.
- Communicate diagnoses, required repairs, and estimated costs to service advisors, ensuring transparent communication with customers.
- Advise service writers regarding any additional work needed on a customer's boat, ensuring comprehensive service.
- Maintain a friendly and helpful demeanor when interacting with customers, providing assistance and information regarding service needs.
- Uphold the good working condition of all equipment used in repairs and maintenance activities.
- Perform other duties as assigned by management
Requirements
Applicants must possess the following qualifications:
- Prior fiberglass experience preferred, but not required
- Detail-oriented and capable of multitasking effectively
- Demonstrated skills in analyzing issues and implementing effective solutions within a technical context
- Maintains regular and punctual attendance, displaying flexibility to work extended hours as needed to meet operational requirements.
- Proficient in driving, docking, trailering, and hoisting various types of boats, including outboard pontoons, v-drive and inboard boats, and twin-engine boats.
- Must be at least 18 years old with a clean driving record, meeting legal requirements for operating vehicles.
Professional Development
- Keep up to date on latest technical service bulletins, etc.
- Attend factory and additional technical training as necessary.
- Maintain technician certification; enrollment in Mercury University is provided
Application Process:
Apply on our careers website at maucareers.com