Patient Navigator

Matthew 25 has been recognized as a top workplace 3 years in a row—and we’re just getting started! Come join our mission-driven team!

At Matthew 25, we’re proud to offer a benefits package designed to support our employees both professionally and personally:

• Competitive pay that reflects your skills and experience
• Generous paid time off, including a minimum of 17 days and 12 paid holidays
• No required overtime ever—we value work-life balance
• Comprehensive health coverage, including 3 medical plan options, vision and dental insurance, and company-paid life insurance
• Professional growth opportunities, including company-sponsored continuing education and development programs
• Retirement plan with company matching up to 4%
• Public Service Student Loan Forgiveness options
• A mission-focused workplace where every team member is dedicated to serving our community

Join us and make a difference every day while thriving in a supportive, rewarding work environment!

Matthew 25 AIDS Services is a non-profit healthcare clinic that specializes in the treatment of HIV/AIDS.

Mission:

“We exist to serve those at risk for, living with, or impacted by HIV or other STIs through comprehensive healthcare, education, and support while fostering community partnerships to combat stigma and improve overall healthcare and quality of life.”

Vision:

“Our vision is to exist in communities where comprehensive HIV and STI prevention is widespread, ensuring universal access to high-quality, comprehensive healthcare and supportive services. We aim for those living with HIV to achieve undetectable status, resulting in zero new HIV diagnoses, and to eliminate new STI infections. We are the trusted resource for HIV and STI services, fostering a culture of love, service and hope in every interaction.”

Values:

Statement: Our values are the DNA that make up the Heart of Matthew 25. We strive for excellence through innovation and we are a collaborative team committed to making a difference and providing hope to those we work alongside and serve. We exist to ensure that others feel love through the service we provide.

Overview:

The Patient Navigator is responsible for a variety of duties to ensure program and service eligibility and compliance for both Ryan White and the 340B programs.

Key Responsibilities

• Is the first point of contact for newly diagnosed patients.
• Links new patients to Matthew 25’s Part B, C & D programs or another appropriate healthcare provider and schedules initial appointments.
• Conduct insurance needs assessments with clients based on intake referral and ongoing insurance needs.
• Assist clients with applications for Medicare, Medicaid, employer or private insurance, as well as state and local-level coverages, also known as the Ryan White programs.
• Responsible for data entry of patient information as well as various other information into the electronic medical record.

QUALIFICATIONS

• Minimum of 2-year Associates degree preferred with 3 or more years’ experience with insurance in outpatient clinical setting desirable.
• Experience working in a nonprofit organization or a strong desire to work in service driven environment.
• 100% Commitment to Matthew 25's mission, vision and values
• Must be able to pass a drug screen and background test.