What are the responsibilities and job description for the Customer Service / Office Staff – Appliance Repair position at Matt's Appliance Service, Inc.?
Full-Time | 40 Hours Per Week
Busy appliance repair office seeking a reliable, accurate, and dependable individual for a high‑volume, structured work environment.
Primary Duties
- Answer a multi-line phone system throughout the day
- Schedule customers accurately for appliance repair service
- Read and correctly follow how jobs are set up
- Perform tasks exactly as instructed, without altering procedures
- Communicate clearly with customers and technicians
Requirements
- Consistent attendance is required — 40 hours every week
- Strong attention to detail and accuracy
- Ability to stay focused and productive in a busy office
- Comfortable handling high call volume
- Professional, dependable, and able to follow directions
Important Application Information (Read Carefully)
This position is intended for individuals seeking stable, long-term, full-time employment. Applicants must be dependable, have reliable transportation, and be able to maintain consistent attendance and work performance.
This role is not intended for short-term, temporary, or intermittent employment.
Applicants who do not fully read the job description, fail to complete the application, or are unable to meet scheduling and attendance expectations may not be considered.
This position requires steady effort and accuracy throughout the workday and is not a slow-paced or downtime role.
Pay: $13.00 - $15.00 per hour
Benefits:
- Paid time off
Application Question(s):
- This role requires consistent attendance, accuracy, and long‑term commitment. Please confirm you can meet these expectations.
- Briefly explain why you are seeking long‑term, full‑time employment and why reliability is important in this role.
Work Location: In person
Salary : $13 - $15