What are the responsibilities and job description for the Future Opening: Customer Service Representative - State Farm Agent Team Member position at Matt Copeland - State Farm Agent?
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Simple IRA
- Hourly pay plus commission/bonus
- Health benefits
- Paid time off (vacation and personal/sick days)
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- People-oriented
- Organizational skills
- Detail oriented
- Dedicated to customer service
- Property and Casualty license (must have currently)
- Life and Health license (must be able to obtain)
- Associate's degree or higher preferred
Ready to Launch Your Career?
We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. Our team is comprised of results-oriented individuals that are serious about their development. If you want to make an impact, see immediate success, we could be the place for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, and Renters Insurance.
- Our office is located in Roseville.
- I have been a State Farm agent since 2005.
- I am a second generation State Farm agent.
Please do not call office - we will contact you.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Salary : $45,000 - $80,000