What are the responsibilities and job description for the Automotive Sales Manager – Matt Blatt Nissan / INFINITI position at Matt Blatt Nissan / INFINITI?
Matt Blatt Nissan / INFINITI is looking for an experienced Automotive Sales Manager to take complete ownership of the customer sales experience from start to finish.
This is not a traditional Sales Manager position overseeing a team of salespeople. This is a hands-on role for an experienced automotive professional who can manage the entire transaction and deliver an exceptional, personalized customer experience.
Customer service is our #1 priority.
We are looking for someone who can build relationships, understand the customer's needs, demonstrate vehicles, structure and negotiate deals, handle objections, coordinate financing, and make sure the customer is taken care of throughout the entire process.
What You'll Do
- Personally manage customers from initial greeting through delivery
- Build relationships and provide an exceptional, high-level customer experience
- Help customers select the right vehicle and confidently demonstrate its features and benefits
- Conduct professional vehicle walkarounds and test drives
- Appraise and evaluate trade-ins
- Structure, present, negotiate, and close deals
- Work directly with lenders and assist with the finance process
- Handle customer questions, concerns, and objections
- Complete and review paperwork accurately
- Manage your own CRM, leads, appointments, and follow-up
- Maintain communication with customers before, during, and after the sale
- Coordinate with Service, Parts, and other departments when needed
- Ensure every vehicle delivery is professional and complete
- Follow all dealership processes and compliance requirements
- Take ownership of the customer relationship — no passing the customer from person to person
Who We're Looking For
- Automotive sales and/or management experience required
- Strong desking, negotiating, and closing skills
- Excellent customer service and communication skills
- Comfortable handling the entire automotive sales transaction
- Strong understanding of financing, trades, deal structure, and dealership operations
- Organized and disciplined with CRM and customer follow-up
- Professional, personable, and confident
- Strong problem-solving skills
- High level of integrity and transparency
- Someone who takes ownership instead of saying, "That's not my job."
This Role Is Different
There will not be a traditional sales team underneath you.
You are the salesperson.
You are the closer.
You are the manager.
You own the customer experience.
The goal is simple: one experienced professional taking care of the customer from beginning to end.
No unnecessary handoffs. No customer wondering who they need to speak with next. No getting passed around the dealership.
We want someone capable of giving customers a personal, efficient, transparent, and exceptional buying experience.
Why Matt Blatt?
For more than 30 years, Matt Blatt has built its reputation by taking care of customers, supporting our communities, and creating opportunities for our employees.
We're looking for someone who takes pride in their work, understands the importance of customer retention, and wants to build long-term relationships — not simply complete transactions.
If you're an experienced automotive professional who can run the entire deal, take complete ownership of your customers, and provide an exceptional experience from hello to delivery, we'd like to hear from you.
Pay: From $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $100,000