Front Desk Agent at Hilton Brand Hotel

Benefits:

• Competitive salary
• Paid time off
• Training & development

About Us:
At Hilton-branded hotels within the Garnet Hotels portfolio, we believe in warm hospitality, efficiency, and creating a seamless guest experience. We manage multiple properties across the U.S. and are currently seeking a reliable, friendly, and detail-oriented Front Desk Agent to join our team and represent the front line of guest service.

Job Responsibilities:

Greet guests with professionalism and a warm, welcoming attitude

Check guests in and out using Hilton’s property management system (OnQ preferred)

Handle guest requests, complaints, and room assignments

Answer phones, manage reservations, and provide information about hotel amenities

Process payments and maintain accurate records

Collaborate with housekeeping and maintenance teams for smooth operations

Uphold Hilton brand standards at all times

Requirements:

Previous front desk or hospitality experience preferred (Hilton brand experience is a plus)

Excellent communication and customer service skills

Ability to work flexible shifts, including weekends and holidays

Familiarity with front desk systems or willingness to learn

Strong attention to detail and ability to multitask

High school diploma or equivalent required

Benefits:

Competitive hourly pay

Hilton employee discounts

Career growth opportunities within Garnet Hotels

Supportive work environment

On-site training provided

Shift:

Full-time / Part-time options available

Shifts may vary (morning, evening, overnight)

To Apply:
Interested candidates may send their resume to: andy.g@garnethotels.org