Cash Posting Specialist

This is a 100% onsite role supporting the healthcare revenue cycle through accurate payment posting, reconciliation, and account maintenance. The ideal candidate has experience with cash posting, cash application, or healthcare A/R and is comfortable working in a high-volume, detail-oriented environment.

Key Responsibilities:

• Apply insurance and other payer payments to the appropriate patient accounts with a high degree of accuracy and timeliness.
• Review remittance information and payment activity to ensure transactions are properly reflected in patient accounts.
• Investigate and clear payments that cannot initially be matched to a specific account or balance.
• Reconcile posted payments against remittance and deposit records and address any variances.
• Monitor payment activity for errors, unusual trends, or recurring discrepancies and escalate issues when needed.
• Review patient account credit balances and coordinate appropriate refunds or account corrections.
• Process account adjustments, contractual write-offs, and other payment-related changes in accordance with established guidelines.
• Investigate deposit and posting issues and work with internal teams to correct discrepancies.
• Assist the accounting and revenue cycle teams with period-end reconciliation and close activities.
• Maintain productivity and accuracy standards while managing a consistent volume of payment-related transactions.
• Work in accordance with healthcare billing requirements, payer guidelines, and patient privacy regulations.
• Protect confidential patient and financial information and follow applicable privacy and security procedures.

Qualifications:

• High school diploma or GED required.
• Experience in healthcare revenue cycle, medical billing, accounts receivable, cash posting, cash application, or a related area preferred.
• Familiarity with insurance payments, remittance documentation, patient accounts, and payment reconciliation.
• Effective organizational and time-management skills.
• Comfortable working with financial information and computer-based systems.
• Ability to handle sensitive patient and financial information with discretion.