What are the responsibilities and job description for the Technical Account Manager position at MathWorks?
Summary
MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding.
Are you an engineer with expertise in developing and supporting complex engineering systems involving modeling & simulation, control design, signal processing, radar/RF, or digital engineering workflows—and a passion for helping engineering teams and customers succeed? Do you enjoy collaborating with world‑class technology companies and working across a wide range of applications? MathWorks is seeking a Technical Account Manager (TAM) to develop and execute a technical strategy to drive the adoption of MATLAB and Simulink among some of our leading customers.
In this technical leadership role, you will partner with a Sales Account Manager to shape the adoption strategy for MathWorks solutions, lead technical engagements, and enable customers to implement Model-Based Design for the development of next‑generation technologies in areas such as system modeling and simulation, control system design, signal processing, communications, data-driven engineering workflows, and more. You will also team up with Application Engineering, Marketing, Development, and other domain experts to gain a deep understanding of customer needs and empower them to succeed with MathWorks solutions.
This role is based in Natick, MA, with a hybrid schedule (Tues–Thurs in office). Travel up to 40% is required. U.S. citizenship is required due to the nature of the work.
Why You’ll Love This Role:
Responsibilities
Technical Strategy & Leadership
MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding.
Are you an engineer with expertise in developing and supporting complex engineering systems involving modeling & simulation, control design, signal processing, radar/RF, or digital engineering workflows—and a passion for helping engineering teams and customers succeed? Do you enjoy collaborating with world‑class technology companies and working across a wide range of applications? MathWorks is seeking a Technical Account Manager (TAM) to develop and execute a technical strategy to drive the adoption of MATLAB and Simulink among some of our leading customers.
In this technical leadership role, you will partner with a Sales Account Manager to shape the adoption strategy for MathWorks solutions, lead technical engagements, and enable customers to implement Model-Based Design for the development of next‑generation technologies in areas such as system modeling and simulation, control system design, signal processing, communications, data-driven engineering workflows, and more. You will also team up with Application Engineering, Marketing, Development, and other domain experts to gain a deep understanding of customer needs and empower them to succeed with MathWorks solutions.
This role is based in Natick, MA, with a hybrid schedule (Tues–Thurs in office). Travel up to 40% is required. U.S. citizenship is required due to the nature of the work.
Why You’ll Love This Role:
- Work directly with cutting‑edge technology companies.
- Engage across a broad range of technical applications, gaining exposure that accelerates both your technical and business skills growth.
- Make a meaningful impact by enabling engineers to solve real‑world challenges using MathWorks tools.
Responsibilities
Technical Strategy & Leadership
- Own the technical strategy for driving tool adoption and customer success across engineering organizations.
- Develop technical roadmaps that align MathWorks solutions with customer strategic initiatives.
- Champion MathWorks technical computing and Model‑Based Design solutions across engineering teams and programs.
- Lead high‑impact technical engagements across multiple domains.
- Coordinate cross‑functional technical teams, including Application Engineers, Consulting, Training, and Development.
- Understand customer workflows, challenges, and program priorities; recommend impactful solutions.
- Guide customers in improving engineering efficiency, design workflows, verification processes, and Model‑Based Design adoption.
- Partner with Sales Account Managers to develop and execute account strategies.
- Partner with Marketing to highlight customer success stories, identify market‑specific messaging, and develop user community engagement plans.
- Collaborate with Consulting and Training organizations to drive product adoption and successful project execution.
- Work with Development teams to translate customer feedback into product and workflow improvements.
- Represent MathWorks in executive‑level technical discussions.
- Identify new opportunities to expand adoption in areas such as systems engineering, integration/test, DevSecOps workflows, and secure embedded development.
- Continually expand your technical and business skills through exposure to diverse customer programs and technologies.
- A bachelor's degree and 10 years of professional work experience (or equivalent experience) is required.
- Expertise with embedded systems
- Candidates for this position must be authorized to work in the United States on a full-time basis for any employer without restriction.
- Visa sponsorship will not be provided for this position.
- Experience with Aerospace and Defense
- U.S. citizenship is required due to the nature of the work.
- Proficiency with MATLAB and Simulink.
- Demonstrated experience in interfacing with customers and leading technical discussions.
- Strong communication, relationship‑building, and program management skills.
- Ability to influence technical direction across large organizations.
- Strong background in system modeling and simulation, control design, or signal processing.
- Experience with data analysis, algorithm development, or verification workflows.
- Experience working in regulated or security‑constrained engineering environments.
- Familiarity with image processing, audio algorithms, computer vision, or thermal/electrical system modeling is a plus.
- Familiarity with large-scale simulation, digital engineering practices, or high-performance computing environments is a plus.
- Experience supporting complex engineering domains such as communications, RF systems, autonomy, or multidisciplinary system design is a plus.
- Prior experience supporting defense primes or large AeroDef programs is a plus.
Salary : $149,200 - $238,800