Software Installation Engineer

Summary

MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding.

The Software Installation Engineer is responsible for overseeing the packaging, deployment, maintenance, and troubleshooting of applications across the enterprise environment. This role ensures efficient and reliable delivery of approved software through automation tools and deployment systems, enabling a seamless experience for end users.

MathWorks nurtures growth, appreciates inclusivity, encourages initiative, values teamwork, shares success, and rewards excellence.

Responsibilities

Application Packaging & Deployment

• Manage the full lifecycle of application packaging, from creation to deployment and retirement.
• Ensure accurate version control, timely updates, and smooth integration with end-user delivery portals (e.g., Company Portal).
• Maintain high standards of reliability and usability to support business workflows.
  
  

Tooling Administration

• Administer and maintain application deployment and packaging tools that interface with user-facing systems.
• Diagnose and resolve application packaging, deployment, and automation issues.
• Collaborate with vendors and internal teams to implement fixes and enhancements.
  
  

Collaboration & Coordination

• Partner with application requestors, Asset Management, and Legal teams to ensure compliance with software approval and licensing processes.
• Work closely with cross-functional stakeholders to align deployment solutions with organizational standards and timelines.
  
  

Compliance & Security

• Serve as the point of contact for Information Security to evaluate and block vulnerable or compromised applications.
• Ensure compliance with internal policies and external security requirements.
  
  

Monitoring & Reporting

• Track deployment performance, analyze data trends, and maintain portal reliability and responsiveness.
  
  

Minimum Qualifications

• A bachelor's degree and 3 years of professional work experience (or a master's degree, or equivalent experience) is required.
• Candidates for this position must be authorized to work in the United States on a full-time basis for any employer without restriction.
• Visa sponsorship will not be provided for this position.
  
  

Additional Qualifications

• Proficiency in application packaging and deployment, particularly with automation tools or scripting (e.g., PowerShell, PatchMyPC, WinGet).
• Strong understanding of Windows operating systems,drivers,and enterprise deployment practices in a hybridenvironment (cloud and on-prem).
• Hands-on experience with management tools such as Intune, EntraID, AutoPilot, Active Directoryand Group Policy.
• Proven customer service experience with the abilityto translate customer requirements into practical technical solutions.
• Excellent analytical, problem-solving, and troubleshooting skills.
• Strong written and verbal communication skills.
• Familiarity with the macOS platform is a plus.
• Experience in enterprise environments.