What are the responsibilities and job description for the SLEEP SALES ASSOCIATE (OKC/FT) Non-Safety Sensitive position at Mathis Home?
Schedule: Open availability!
EXAMPLES OF WORK PERFORMED:
- Sleep RSA’s promote and sell merchandise displayed within the bedding department only
- work directly with internal and external customers
- follow up with customer orders and inquires
- assist with any problems associated with merchandise in conjunction with customer service and warehouse operations
- work on an organizational level with other departments to ensure customer needs are met
- ask customers questions about products, prices, availability, and product uses to get a better understanding of the customer’s needs
- explain features of products in a manner that the customer will understand
- explain features of products that will benefit the customers based on their needs
- prepare sales tickets for orders obtained
- recommend, select, and help locate or obtain merchandise based on customer needs
- describe merchandise and explain use, operation, and care of merchandise to customers
- must stay educated on new products, policies, as well as advertisements the store is running
- knowledge of methods for showing, promoting, and selling products
- use excellent customer relations.
- Following up with customers by email and phone.
- Perform any other duties as directed by management.
- Make sure POP is received and displayed.
- Make sure mattresses are clean and stain free.
- Cut excess strings on mattresses.
- Make sure footers are clean. Ensure overall cleanliness of mattress area on a regular basis
- Maintain core 4 and straighten pillows/sheets.
- Check bases/remotes to make sure they are working.
- Disinfect/wipe remotes daily. Keep computer/printer area clean. Make sure TVs are on and streaming.
- Any stains on carpet or scuffed walls, put on snap list to get cleaned or painted.
EMPLOYMENT STANDARDS: Must be able to work flexible shifts, such as opening and closing shifts; advanced Storis knowledge required; ability to lift merchandise of 20 lbs; ability to communicate effectively with team members; positive attitude when working with customers; proven leader within the organization; knowledge of employment and merchandise handling procedures.
PHYSICAL ACTIVITY REQUIREMENTS: To successfully perform the essential functions of the job, an employee must be able to perform the following: Stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, talking, hearing/listening and repetitive motion.
Heavy Work: Lifting up to 20 lbs occasionally, and/or up to 10 lbs constantly to move objects.
Work Environment: Works in an indoor, climate-controlled environment.
Mathis Home promotes and maintains a drug-free work environment. Mathis Home is an Equal Opportunity Employer.
