Program Manager of Doula and Lactation Workforce

Why Join MCC?

At MCC, our people are the heart of our mission. We live our Core Values every day:

• Achievement – Striving for meaningful outcomes that create real change.
• Integrity – Doing the right thing with honesty and accountability.
• Inclusion – Centering diverse voices and experiences in everything we do.
• Empowerment – Uplifting families and staff to thrive.
• Innovation – Reimagining how communities can grow stronger together.

You’ll be part of a collaborative, mission-focused organization where your voice matters, your growth is supported, and your work changes lives.

Competitive Benefits:

• Three (3) weeks paid vacation, plus one (1) week paid Winter Break
• Medical, Prescriptions, Dental, Vision, Identity Theft through CIGNA
• Employer Paid Basic Life and Accidental Death and Dismemberment Insurance
• Employer-Paid Employee Assistance Program
• Employer-Paid Long-Term Disability Insurance
• Voluntary & Supplemental Life Insurance, Short Term Disability
• Flexible Spending Accounts and Commuter plans through Flex Facts
• Medical Waiver Credit
• Limited Health Reimbursement Account (HRA) up to $1500 annually
• 403B Retirement Plan with Employer Match
• Pet Insurance
• Wellness Programs
• 12 weeks of paid parental leave
• MCC is a qualified PSLF Employer

What You’ll Do

Position Summary

Responsible for the management and coordination of all aspects of the Community Doula & Lactation Workforce Development services, including program development, implementation, and monitoring across the MCC impact area.

Essential Functions

Administrative

• Responsible for administrative oversight of day-to-day activities related to the Community Doula/Lactation Workforce Development program component
• Manages the planning and facilitation of MCC’s Doula & Lactation Community Health Worker training for community members across MCC’s impact area and assists with lead facilitation when needed
• Ensures high-quality training implementation as outlined in Program SOP
• Manages coordination and implementation of professional development workshops and mentoring program for community doulas and lactation peer counselors
• In collaboration with the Doula Network team, plans and implements Doula Network professional development meet-ups and other related events
• Supports the development of policies and procedures to meet program and funder requirements and makes adjustments as needed
• Prepares program and funder reports
• Collaborates with and utilizes the expertise of other MCC programs

Community Outreach, Advocacy, and Capacity Building

• Promotes MCC’s programs in the community and serves as liaison between community and professional groups
• Participates in local and/or state advocacy efforts as requested

 Evaluation and Monitoring

• In partnership with MCC’s Research and Evaluations Department, develops and maintains systems for tracking Doula & Lactation workforce development services; fully integrates programs into ETO; records all program activities for reporting purposes
• Manage and monitor efforts to meet project deliverables and outcomes

Management Duties

• Recruits, hires, and supervises staff
• Facilitates regular staff meetings and conducts individual supervisory meetings
• Identifies staff training needs and writes yearly training plans
• In partnership with the Learning and Development training department, participates in and facilitates staff training and provides input on overall staff training needs
• Prepares performance evaluations with input from staff
• Strengthens own and staff’s skills through personal and professional development
• Creates and maintains a creative, positive, sustainable, and supportive work environment

 Other Tasks

• Adheres to the MCC’s security guidelines and ensures the appropriate handling of sensitive information
• Attends relevant staff meetings to promote communication and execution of goals
• Completes special projects specific to the function of the department or as needed for the department, as directed by the supervisor
• Other duties as assigned within the scope of position expectations

 Knowledge, Skills, and Abilities

• Understanding of MCC’s mission, theory of change, goals and objectives, and core values
• Ability to work independently with a high level of energy and contribute as part of a larger team
• Knowledge of the concepts and practices associated with community health issues, particularly with pregnant people, prenatal care, parenting, and other services for mothers, young children, and their families
• Ability to travel in and around the Delaware Valley region to provide services and attend meetings in person as needed
• Knowledge of and sensitivity to the issues facing the community served; knowledge of community resources
• Demonstrated leadership skills
• Strong interpersonal skills as demonstrated by compassionate, courteous, cordial,cooperative, and professional interaction with a diverse group of co-workers, community partners, clients, and members of the community.
• Ability to support and manage a telecommuting work model
• Ability to utilize virtual platforms
• Good record keeping and excellent organizational skills; ability to manage multiple tasks
• Excellent oral and written communication skills
• Excellent computer skills (including data entry and management, word processing, and use of the Internet)

 Experience, Education, and Licensure

• Bachelor’s degree required.
• Master's of Social Work (MSW) degree in Social Work, Public Health, or related field preferred; 
• Trained as a Birth Doula and with at least 1 year of solid experience supporting families; certification preferred
• A Certified Lactation Counselor (CLC) or International Board-Certified Lactation Consultant (IBCLC) is required or willing to attend CLC training and pass the CLC exam within 18 months of hire. Demonstrated experience in the provision of breastfeeding education and support is required.
• 2  demonstrated experience in the facilitation of groups and workshops.
• Experience in program planning and monitoring
• 2  years of supervisory experience required
• Valid driver’s license

Equal Employment Opportunity Statement:

Maternity Care Coalition (MCC) is committed to fostering an inclusive, respectful, and equitable workplace culture. We ensure a fair hiring process and provide a healthy work environment where every employee can thrive and make a meaningful impact in the community