What are the responsibilities and job description for the Customer Service/Sales Support Representative position at Material Handling Sales, Inc.?
MHS, Inc., a leading supplier and installer of Material Handling Equipment for Warehousing/Storage and Manufacturing has an immediate opening for a Customer Service/ Sales Support Representative in our Yarmouth Maine Office.
Working closely with Senior Management your responsibilities will include
- Coordinate Sales Projects in our office working closely with our estimators and project managers
- Assist in preparation of quotations to send to customers
- Research and request pricing from vendors
- Enter and place purchase orders with vendors
- Communicate with customers on project status and site readiness
- Coordinate freight shipments and deliveries
- Prepare internal and external reports pertaining to job status
- Coordinate record keeping including scanning and filing of job folders
- Coordinate internal resources and third parties/vendors for execution of projects
- Assist in monitoring and tracking job progress
- Assist in managing relationships with the customers
- Assist maintaining project documentation
- Perform other related duties as assigned
- Answer incoming telephone calls and transfer to the appropriate party
Preferred Skills:
- Experience in customer service and support is preferred.
- Experience with Microsoft Office and Excel
- Attention to detail
- Multitasking ability
· Positive Attitude and Team Player Mentality
- Proficient time management skills
- Excellent Verbal Communication and Collaboration Skills
Work Remotely
- No
Job Type: Full-time
Pay: $49,500.00 - $55,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Relocation assistance
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $49,500 - $55,000