What are the responsibilities and job description for the HR Generalist position at Match One Medical?
Position Summary
Match One Medical is seeking a motivated, detail-oriented Human Resources Generalist to support the daily operations of our growing organization. This position balances independent ownership of routine HR administration with collaborative involvement in employee relations, management support, and the continued development of the organization’s Human Resources infrastructure. This position is full time in the office, Monday through Friday, 9:00 a.m. – 5:00 p.m.
Working closely with leadership, the HR Generalist coordinates recruitment, onboarding, benefits, employee records, payroll-related administration, performance documentation, training, and compliance activities. The ideal candidate is approachable, organized, resourceful, and able to exercise sound judgment, protect confidential information, and recognize when sensitive matters require escalation.
Essential Duties and Responsibilities
Recruitment and Talent Acquisition
- Coordinate job postings, candidate sourcing, resume screening, interview scheduling, and applicant communications.
- Collaborate with hiring managers to clarify staffing needs and position requirements; conduct preliminary screenings and participate in interviews as appropriate.
- Coordinate background checks, employment eligibility documentation, and other pre-employment requirements.
- Maintain recruiting records and help improve job descriptions, candidate pipelines, and hiring workflows.
Onboarding and Offboarding
- Coordinate new-hire orientation, onboarding checklists, required documentation, and introductions to relevant departments.
- Maintain accurate personnel records and monitor completion of new-hire training and policy acknowledgments.
- Support employee separations, including documentation, exit interviews, benefits notifications, and coordination of access and equipment return.
HR Administration and Employee Records
- Own routine HR administrative workflows, employee recordkeeping, employment verifications, and personnel changes.
- Prepare employee letters, organizational charts, HR communications, forms, reports, and departmental resources.
- Maintain HRIS records and coordinate timely employee status, compensation, promotion, and transfer updates with payroll and other service providers.
- Track deadlines and identify opportunities to improve accuracy, consistency, and efficiency.
Benefits, Leave, and Payroll Support
- Assist with benefit enrollments, qualifying life events, employee questions, and vendor coordination.
- Review benefit invoices and enrollment changes for accuracy and help resolve discrepancies.
- Coordinate documentation and tracking for leave requests, return-to-work processes, and unemployment matters, escalating complex cases.
- Support timekeeping and payroll administration by reviewing records, communicating employee changes, and coordinating with payroll providers.
Employee Relations and Management Support
- Serve as an initial point of contact for routine employee questions and workplace concerns.
- Partner with leadership on employee relations concerns, performance issues, workplace conflicts, and appropriate follow-up.
- Participate in fact-finding meetings and internal investigations under leadership guidance; maintain accurate, objective, confidential records.
- Assist managers with coaching documentation, corrective actions, performance reviews, and performance improvement plans.
- Promote consistent policy application, professional workplace standards, and respectful communication across departments.
- Promptly escalate potential discrimination, harassment, retaliation, legal exposure, or other sensitive matters to leadership.
Compliance, Training, and Policy Support
- Assist in maintaining federal, state, and local employment compliance across the organization’s operating locations.
- Track required employee training, safety and workplace conduct education, acknowledgments, and compliance records.
- Help maintain the employee handbook, policies, procedures, and standardized documentation.
- Support HR reviews and audits; research routine compliance questions and elevate issues requiring specialized judgment.
HR Department Development and Employee Engagement
- Work with leadership to establish and refine HR workflows, templates, checklists, management tools, and reporting.
- Identify practical process improvements and help implement HR systems and documentation standards.
- Support employee engagement, recognition, development, and retention activities.
- Assume additional responsibilities as proficiency and organizational needs evolve; perform other related duties as assigned.
Required Qualifications
- 1–3 years of professional HR experience in an HR Generalist, HR Coordinator, or comparable role.
- Working knowledge of recruitment, onboarding, benefits, employee relations, and employment recordkeeping.
- Familiarity with applicable employment laws and ability to research policies and escalate questions appropriately.
- Experience with HRIS, applicant tracking, or comparable employee management software; proficiency with Microsoft Office and Google Workspace.
Required Qualifications, continued:
- Strong communication, organization, attention to detail, prioritization, discretion, and follow-through.
- Ability to independently manage assigned routine processes while recognizing when guidance is needed.
Preferred Qualifications
- Associate’s or bachelor’s degree in Human Resources, Business Administration, or related field; equivalent relevant experience considered.
- Multi-state HR support, payroll coordination, benefits administration, or leave-management experience.
- Experience in healthcare, medical equipment, sales, or another regulated environment.
Compensation and Benefits
Salary Range: $55,000–$65,000 annually, commensurate with experience, qualifications, and demonstrated HR competencies.
Generous PTO Package including Paid Company Holidays, and 2-weeks paid vacation at 90 days, 3-weeks paid vacation at 1 year. Health, Vision, Dental, and Life Insurance available to full time employees at 60 days with employer contribution to monthly premiums. Optional ancillary benefits, flexible spending accounts/health savings account options (FSA/HSA) , and discount plans available through our partnership with BBSI. Opportunity to participate in Company 401k. Company matches 100% up to $2,000 annually.
This position provides the opportunity to develop a broad range of Human Resources skills, work closely with organizational leadership, and contribute to the continued development of the company's HR infrastructure.
Core Competencies
Professional Judgment and Confidentiality, Accountability and Follow Through, Clear Communication , Neutrality and Sound Escalation, Excellent Adaptability and Collaboration, Initiative, and Drive for Continuous Improvement
Work Environment and Physical Requirements
This position works primarily in a professional office environment using standard computer, telephone, and office equipment. This is not a remote position. Duties may involve extended periods of sitting, standing, and communicating, with occasional movement of office materials up to 15 pounds. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.
Equal Employment Opportunity
Match One Medical is an Equal Opportunity Employer. Employment decisions are made without regard to characteristics protected by applicable federal, state, or local law.
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $55,000 - $65,000