MEDICAL ASSISTANT PC-04

Position Summary

Reporting to the Primary Care Clinic Manager, the Medical Assistant I delivers outstanding customer service by efficiently coordinating provider schedules and promoting clear communication between providers and patients. Under direct provider supervision, this role also performs a wide range of clinical procedures in both the primary care and behavioral health departments.

Essential Functions

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position requires compliance with MSHS' compliance standards, including the Code of Conduct, Compliance Program, and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation.
• Prepares for scheduled visits and rooms patients according to protocol and maximize provider/patient time.
• Measure and record vital signs in the EHR
• Answer incoming phone calls and patient-portal messages, routing them to the appropriate staff member or department.
• Performs testing and procedures as delegated by provider and completes all documentation e.g. Point of Care tests and EKGs.
• Collects and prepares laboratory specimens for courier pick-up and completes all documentation per protocol.
• Administers injectable medications and vaccines as delegated by the provider once this individual has been trained and received approval to perform administrations.
• Provide direct patient support when needs arise or at the provider's direction. Example but not limited to: escorting to exam rooms, positioning for exams, assisting with mobility or dressing, and completing patient forms.
• Informs patients of test results per the provider's instructions, documents patient communications and close referral loops.
• Assists in reporting communicable diseases to Public Health.
• Keeps rooms clean, orderly and stocked with adequate medical supplies, sterilize equipment as required.
  
  

Non-Essential Functions

• Assist team members as needed to provide excellent patient care.
• Crosstrain for other positions within FQHC.
• Other related duties as assigned.
  
  

Working Conditions

• Work is performed primarily inside a heated, ventilated, and well-lighted environment.
• Job is considered low-risk for hazard exposure.
• MSHS is a nonsmoking campus.
  
  

Physical DemandsThe work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and see, talk, or hear.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  
  

Employment Practices

MSHS is an Equal Opportunity institution and does not discriminate against any person in employment or in admission, treatment, or participation in its programs and benefits on the basis of race, color, national origin, creed, ability to speak English, disability, sex, age, or marital status.

Employees are expected to be mindful of the agency's Mission, Vision and Values and conduct business in the best interest of the agency.