Automotive Service Technician III

Why Join Our Team?

At Master's, we are in the business of moving people forward, not only in vehicles but also in their careers. We are a fast-growing, innovative transportation company seeking individuals who align with our company values of pursuing excellence, operating with high integrity, having a positive attitude, and being solutions-oriented. In our recently expanded headquarters in Kansas City, our employees conduct their work in a 40-acre, state-of-the-art, climate-controlled facility. We take pride in how we conduct business, and our leadership team values and supports employee growth and advancement, fostering a positive work environment maximized on success. For people looking to build their skills, advance their careers, and grow in their professions, now is the perfect time to be a part of Master's Transportation.

Benefits:

• Generous Paid Leave and 12 Paid Holidays.
• Competitive health insurance, dental, vision, company-paid life insurance, and short/long- term disability benefits.
• 401(k) with company match.
• Flexible Spending and Health Savings Accounts.
• Discounts on travel, entertainment and more.
• Investment in Employee Development

This position is eligible for a sign-on bonus.

 Classification: Non-Exempt/Hourly. Pay rate depends on several factors, including but not limited to: licenses, certifications, training, skills, and experience.

Reports To: Service Manager  

 Position Type: Full Time  

Work Schedule: Monday-Friday 8am-5pm

Work Location: Cave Springs, AR  

Job Summary: 

The Automotive Technician III is a senior-level role responsible for performing advanced diagnostics, heavy-line repairs, and specialized mechanical services on a variety of vehicles, with a focus on diesel engines. This position is purely focused on hands-on technical work, tackling the most complex challenges including intricate electrical and drivability issues, diesel systems, and heavy-duty components. The Technician III ensures all repairs are performed with precision, efficiency, and to the highest standard of quality. 

Responsibilities: 

• Focuses on purely mechanical repair and diagnostics.
• Perform heavy-line repair services, including engine and transmission work.
• Conduct complex drivability diagnostics and repairs.
• Diagnose and repair intricate electrical systems.
• Perform full diagnostics and repairs on auto HVAC systems.
• Complete in-depth maintenance and repairs on diesel engines.
• Service heavy-duty braking systems and heavy-duty steering and suspension systems.
• Perform precise vehicle alignments.
• Handle welding and exhaust repair tasks as needed.
• Conduct detailed multi-point inspections to identify all necessary repairs.
• Perform vehicle upfitting and modification for special projects.
• Examine customer vehicles to identify necessary repairs and maintenance.
• Document all services performed accurately and efficiently.
• Effectively utilize available technologies to diagnose and repair vehicles.
• Maintain an organized, clean, and safe work area.
• Participate in required training to stay current with new technology.
• Record all hours worked accurately in the company timekeeping system.
• Follow all company policies, procedures, and safety regulations.

Competencies:  

• Time management
• Able to use a computer or tablet
• Customer Service
• Problem-Solving
• Advanced Technical Skills
• Sense of Urgency
• Self-Development
• Innovation 

Supervisory Responsibilities:  

None  

Physical Demands: 

• May work indoors or outdoors, but more commonly work indoors.
• Are often exposed to hazardous situations, conditions, and equipment that result in cuts, bruises, or minor burns.
• Work inside enclosed vehicles, such as buses and vans. Often working in cramped workspaces underneath vehicles that require getting into awkward positions.
• Regularly wear protective gear, such as goggles or earplugs.
• Are exposed to contaminants, such as antifreeze and chemical degreasers, on a daily basis.
• Are exposed to sounds and noise levels that are distracting and uncomfortable on a daily basis.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear.
• The employee must occasionally lift or move products and supplies, up to 50 pounds.

Required Education and Experience: 

• Seven or more years of job experience as an Automotive Service Technician.
• Diesel engine training & experience
• Must have most tools to complete jobs.

Preferred Education/Experience/Certifications:  

• ASE certifications are a plus.
• DOT inspection license is a plus.
• MVI license is a plus.
• A/C certification is a plus.
• Class B CDL with passenger endorsement, or able to obtain in 6 months.
• Bilingual English/Spanish.

Travel Requirements  

None  

Other Duties   

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.  

AAP/EEO Statement  

Master’s Transportation is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws. Master's Transportation is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment. 

The employee signature below constitutes the employee's understanding of the requirements, essential functions, and duties of the position.