What are the responsibilities and job description for the Housekeeper position at MasterCorp, Inc.?
Company Description MasterCorp, Inc. is a hospitality services company with over 45 years of experience providing housekeeping, janitorial, floor care, laundry, and facility management solutions. The company’s People Proud culture places Associates at the center of every decision, recognizing their contributions and treating them as integral members of the MasterCorp family. MasterCorp is committed to improving every life it touches by creating safe, clean spaces, showing care in every interaction, and treating every person with respect and pride. Through comprehensive training, innovative processes, and rigorous quality assurance, the company delivers consistent, high-quality service and long-term value to its clients.
Role Description This is a full-time, on-site Housekeeper role located in Orlando, FL. The Housekeeper is responsible for cleaning and maintaining guest units and common areas, including dusting, sweeping, mopping, vacuuming, making beds, changing linens, and replenishing supplies. Day-to-day tasks include cleaning kitchens and bathrooms, sanitizing high-touch surfaces, removing trash, and ensuring that all spaces meet company cleanliness and safety standards. The role also involves reporting maintenance issues, following detailed cleaning checklists, and working efficiently to meet daily room or area assignment goals. Housekeepers collaborate with supervisors and fellow Associates to support a positive guest experience and uphold MasterCorp’s quality and safety expectations.
Qualifications
Role Description This is a full-time, on-site Housekeeper role located in Orlando, FL. The Housekeeper is responsible for cleaning and maintaining guest units and common areas, including dusting, sweeping, mopping, vacuuming, making beds, changing linens, and replenishing supplies. Day-to-day tasks include cleaning kitchens and bathrooms, sanitizing high-touch surfaces, removing trash, and ensuring that all spaces meet company cleanliness and safety standards. The role also involves reporting maintenance issues, following detailed cleaning checklists, and working efficiently to meet daily room or area assignment goals. Housekeepers collaborate with supervisors and fellow Associates to support a positive guest experience and uphold MasterCorp’s quality and safety expectations.
Qualifications
- Cleaning and housekeeping skills, including experience with room turnovers, surface sanitization, and use of cleaning equipment and supplies.
- Attention to detail and quality, with the ability to follow checklists, meet cleanliness standards, and maintain consistency across assigned areas.
- Time management and organizational skills to complete daily workloads efficiently and prioritize tasks in a fast-paced environment.
- Customer service and communication skills to interact professionally with guests, team members, and supervisors.
- Physical ability to stand, walk, bend, lift, and carry supplies for extended periods, and to work in a variety of indoor environments.
- Reliability and teamwork, including a strong work ethic, punctuality, and willingness to support colleagues as needed.
- Experience in hospitality, housekeeping, or janitorial roles is beneficial; prior resort or hotel experience is a plus.
- High school diploma or equivalent preferred; ability to follow written and verbal instructions in English.