Director, Account Management

Our Purpose

Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Director, Account Management

Overview

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Imagine rolling up your sleeves with some of the world’s leading technology companies. The US Digital Partnerships Fintech team is responsible for cultivating strategic partnerships and managing our relationships with partners across the fintech ecosystem. We work with the biggest names in tech, e-commerce, and financial services to leverage Mastercard’s technological capabilities to solve real world problems for our partners and their customers, create new product propositions, and ensure seamless, secure and inclusive payments.

About The Role

In this role, you will devise strategies to work more effectively with payments ecosystem enablers, such as cloud-native payment processors and payment program managers.

• Own and manage a portfolio of strategic fintech partners, with accountability for revenue growth, pipeline development, and long-term partnership success.
• Identify client/partner needs and oversee the delivery of value-added solutions (fraud, identity, open finance, etc.) that address those needs.
• Analyze financial, payment, and market data to generate client-specific insights and strategic recommendations that drive revenue growth and partner value
• Collaborate with internal partners and customers to establish and execute annual business planning and quarterly review sessions to establish, monitor and report progress against joint objectives.
• Be the expert on your assigned clients’ capabilities and be ready to provide insight into a partner’s business, thinking strategically and broadly.
• Engage with senior executives across partner organizations to shape partner strategy and commercial agreements
• Negotiate complex partnership agreements, involving new products and pricing constructs
• Partner cross-functionally with product, legal, pricing, and network teams to structure and deliver integrated solutions
  
  
  

Job Requirements

• Bachelor's degree required
• Strong written and verbal communication skills.
• Understanding of payments marketplace and market research to anticipate how Mastercard products and solutions can help drive a customer’s business.
• A blend of analytical capability, strategic thinking, and emotional intelligence and able to dive deep on all areas of the business to deliver creative solutions to unstructured problems.
• Proven track record of managing and growing complex B2B partnerships
• Extensive experience managing complex B2B partnerships in fintech or payments
  
  
  

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
  
  
  

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

O'Fallon, Missouri: $158,000 - $253,000 USD

Miami, Florida: $158,000 - $253,000 USD

New York City, New York: $190,000 - $304,000 USD

Purchase, New York: $182,000 - $291,000 USD

San Francisco, California: $190,000 - $304,000 USD