Lead IT Business Analyst

Key Responsibilities

Business Analysis Leadership

• Lead requirements gathering sessions, stakeholder interviews, and workshops to identify business needs and project objectives.
• Translate complex business requirements into functional specifications, user stories, and acceptance criteria.
• Create and maintain Business Requirement Documents (BRD), Functional Requirement Documents (FRD), process flows, and data mapping documents.
• Conduct impact analysis and gap analysis for system enhancements and new initiatives.
• Provide guidance and mentorship to junior business analysts.
• Serve as the primary liaison between business stakeholders, development teams, and QA teams.

Azure DevOps & Agile Delivery

• Manage and maintain product backlogs, user stories, tasks, and defects in Azure DevOps.
• Collaborate with Product Owners and Scrum Masters to prioritize backlog items and plan sprint deliverables.
• Ensure end-to-end requirements traceability using Azure DevOps work items and dashboards.
• Track sprint progress, testing status, and defect metrics using Azure DevOps reporting tools.
• Actively participate in Agile ceremonies including sprint planning, backlog grooming, daily stand-ups, and retrospectives.

Quality Assurance & Testing Oversight

• Define and review test strategies, test plans, and test cases aligned with business requirements.
• Support and oversee functional, integration, regression, and User Acceptance Testing (UAT).
• Manage defect lifecycle in Azure DevOps, ensuring timely resolution and validation.
• Collaborate with QA teams to ensure test coverage, data validation, and quality standards are met.
• Ensure delivered solutions meet business expectations and compliance requirements.

Process Improvement & Strategic Contribution

• Identify opportunities to improve business processes, workflows, and system efficiencies.
• Recommend technology solutions and automation opportunities.
• Contribute to enterprise-level business analysis standards and best practices.
• Support change management, training, and adoption strategies for new systems.

Documentation & Stakeholder Communication

• Develop and maintain comprehensive documentation including workflows, business rules, and system requirements.
• Present analysis findings, system recommendations, and project updates to leadership and stakeholders.
• Ensure clear communication between technical teams and business stakeholders.

Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.
• 7 years of experience as an IT Business Analyst on enterprise software projects.
• Hands-on experience with Azure DevOps for backlog management, user stories, sprint tracking, and defect management.
• Strong experience with software testing, QA processes, and UAT coordination.
• Deep knowledge of Software Development Life Cycle (SDLC) and Agile methodologies (Scrum, Kanban).
• Proven experience writing user stories, acceptance criteria, and detailed functional specifications.
• Excellent analytical, leadership, communication, and stakeholder management skills.

Preferred Qualifications

• Experience working in enterprise-scale or multi-team Agile environments.
• Familiarity with SQL, APIs, data integration, and system architecture concepts.
• Experience supporting CI/CD pipelines and release management processes.

Key Skills

• Advanced Business Analysis
• Stakeholder & Executive Communication
• Azure DevOps (Boards, Backlogs, Work Items, Dashboards)
• Agile / Scrum Methodology
• QA Strategy & Test Planning
• Defect Lifecycle Management
• Process Modeling & Improvement
• Requirements Traceability
• Data & System Analysis