What are the responsibilities and job description for the Lead Business Analyst position at Masterapp Labs?
Job Details
Job Title: Lead Business Analyst
Position Type: Contract
Location: Richmond, VA (Onsite)
Interview Mode: In-person
Note: Candidate must reside in Richmond, VA
Overview
The Lead Business Analyst is a strategic, people-centric role responsible for enhancing the quality, consistency, and impact of the Business Analysis function. This position blends mentorship, analytical leadership, and cross-functional collaboration to deliver high-value solutions across the enterprise.
You will lead a team of 8 10 Business Analysts, define BA standards, and ensure high-quality requirements, efficient processes, and effective communication between business and technical teams.
Key Responsibilities
1. Business Analysis Standards & Requirements
Establish, promote, and maintain consistent BA methodologies, templates, and documentation standards.
- Ensure high-quality artifacts such as BRDs, RTMs, user stories, acceptance criteria, process flows, and data requirements.
- Oversee requirement validation to ensure alignment with business and technical needs.
- Review and provide constructive feedback on BA deliverables to minimize rework and improve solution quality.
- Ensure timely completion of BA artifacts to support project milestones.
- Promote robust testing approaches covering functional, non-functional, and data requirements.
2. Collaboration, Facilitation & Stakeholder Alignment
- Build strong partnerships across business units, IT teams, vendors, and key stakeholders.
- Serve as a liaison between business and technical teams to ensure clarity and alignment.
- Facilitate workshops, requirement sessions, and cross-functional discussions to drive decisions.
- Support change management efforts through proactive and consistent communication.
- Partner with product owners, project managers, and leadership to prioritize requirements, mitigate risks, and maintain project momentum.
3. Communication & Presentation
- Demonstrate exceptional written and verbal communication skills.
- Translate complex business needs into clear, concise, and actionable documentation.
- Tailor communication for executives, technical teams, and end users.
- Present findings, recommendations, and updates to senior leadership with confidence.
- Produce high-quality, structured, and accurate documentation.
4. Team Leadership, Coaching & Continuous Improvement
- Mentor and support Business Analysts to strengthen skills and analytical capabilities.
- Identify opportunities for process improvements and enhanced team performance.
- Recommend and implement enhancements to BA practices and methodologies.
- Ensure alignment with leadership and team members before introducing practice changes.
- Remove roadblocks, provide direction, and actively address risks affecting BA effectiveness.
- Lead by example with professionalism, accountability, and commitment to quality.
Qualifications Required
- Bachelor's degree in Business, Information Technology, or a related field
- 7 years of Business Analyst experience, including 3 years mentoring or leading analysts
- Exceptional written and verbal communication skills
- Strong expertise in requirement elicitation, documentation, and process modeling
- Proven experience with Agile methodologies (Scrum and/or Kanban)
- Excellent facilitation and stakeholder engagement capabilities
- Experience working with enterprise systems or multi-module applications
- Proficiency in BA and ALM tools such as Jira, Azure DevOps, etc.
Skills & Competencies
- Strong leadership and mentoring capabilities
- Exceptional communication and presentation skills
- Analytical and process-improvement mindset
- Excellent stakeholder engagement and facilitation
- High attention to detail and strong commitment to quality
- Ability to manage multiple priorities and support concurrent projects
- Proficiency with Microsoft Office and process modeling tools
Required/Desired Skills
| Skill | Required /Desired | Amount | Actual years of Experience |
| Business Analysis - Expert level knowledge in business analysis functions (requirements, stakeholder management, testing, etc) | Required | 10 | |
| Leadership - Strong leadership and mentoring skills, with experience leading and guiding experienced teams. | Required | 7 | |
| Communication - Effectively conveying ideas to both technical and non-technical teams at various levels of an organization | Required | 7 | |
| Stakeholder Management - Ablity to build and maintain working relationships with key stakeholders within the organization | Required | 7 | |
| Support - Guide and help experienced professionals in achieving their goals and support in removing obsticles. | Required | 7 |
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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