What are the responsibilities and job description for the Service Coordinator position at Master Services?
Job Details
Level: Entry
Job Location: Master Service Companies - Knoxville, TN
Position Type: Full Time
Education Level: Not Specified
Salary Range: $14.00 - $16.00 Hourly
Travel Percentage: Negligible
Job Shift: Day
Job Category: Construction
We are looking for a Service Coordinator!
What We Provide You
- A trusting, respectful, and fun culture
- Work-life balance
- The best tools and training to get the job done the right way
- A solid pay and benefits package
- A team that inspires pride
- Opportunities for professional growth
What You Would Do
- Be the “glue” that keeps all aspects of our service visits organized
- Review and coordinate all paperwork needed for our service appointments
- Stay in close communication with our customers for each service visit, including scheduling their visit, checking on quality issues, and ensuring that they are constantly in the know
- Keep client records and files updated so they are always ready when we need them
- Ensure our service visits are complete and error-free
- Provide tactical support to the service department and managers
- Performs other duties as equired
What You Bring to This Role
- Demonstrable experience in logistics, administration, and/or customer service
- Exceptional telephone and interpersonal skills
- Ability to see the picture while having a high attention to every detail
- Proficiency in Microsoft Office computer applications required, plus ability to navigate software programs
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Shift
- Day shift
Weekly day range
- Monday to Friday
Experience
- Call center: 1 year (Preferred)
Work Location
- In person
Job Type
- Full-time
Salary : $14 - $16