What are the responsibilities and job description for the Administrative Assistant - AM Shift, Full-Time position at Master Maintenance?
Servis Group is more than a facilities management company – it’s a family of businesses united by a commitment to excellence. For over 20 years, Servis Group has worked with residential and commercial customers to provide various building maintenance and cleaning services including carpet cleaning, construction, and property damage restoration. With a strong commitment to safety, customer satisfaction, and community impact, Service Group provides a single-source solution for commercial and residential clients while inspiring its team to give back and uphold the highest standards of service.
What you’ll be doing:
We are seeking a detail-oriented and proactive Administrative Assistant to support our daily operations. You will provide essential support by managing communications, processing and reconciling invoices, and maintaining accurate customer records. This role involves handling supply orders, inventory, and scheduling appointments using workforce tools, while ensuring smooth day-to-day office operations. The ideal candidate demonstrates strong organizational skills, attention to detail, and proficiency in Microsoft Office, with experience in accounts payable/receivable and customer service in a fast-paced environment.
This is an in-person positions based in Ypsilanti, MI.
Administrative Assistant Essential Duties and Responsibilities
- Answer calls/emails and provide information as needed
- Perform invoice coding
- Reconcile invoices for Accounts Payable and Accounts Receivable
- Upload invoices into client portals
- Place orders for supplies and maintain inventory
- Pull orders from stock
- Maintain and update customer files
- Schedule appointments
Administrative Assistant Qualifications:
- Previous experience in an administrative or office support role preferred
- Previous experience with AR/AP invoices
- Able to work in a fast-paced environment
- Proficient computer skills
- Proven customer support experience
- Strong attention to detail
- Strong phone contact handling skills and active listening
- Customer service oriented
- Able to adapt/respond to different personalities
- Excellent communication and ability to work under pressure
- Able to multi-task and prioritize/manage time effectively
- High school diploma or equivalent
- Pass background check
Administrative Assistant Requirements:
One year working experience in professional office administration. High School diploma or GED required; College experience preferred. Working knowledge or experience with multi-line office phone systems, networked printers, and Microsoft office required.
- 1 year of experience in professional office administration
- High School diploma or GED required
- Experience in a client-facing or customer service role.
- Experience using Microsoft Office, including: Word, Excel, Outlook, Teams, and SharePoint
- Experience with multi-line office phone systems, networked printers
- Excellent organizational skills.
- Excellent professional written and verbal skills.
Physical Considerations:
- Lifting up to 30lbs, as needed
- Walking, standing, and sitting for extended periods of time
- Bending, kneeing, reaching as needed
Benefits:
- Health
- Vision
- Dental
- Life
- 401k
***Servis Group is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it’s about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.
Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of Servis Group to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause undue hardship. Servis Group also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team 813-425-1985
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