What are the responsibilities and job description for the Conflict Resolution Manager position at Master Fast Track Training?
Overview
Oversee team of Conflict Resolution Specialists. Employee will also be responsible for deescalating customer complaints and leveraging advantageous outcomes for the organization. Some travel required.
Responsibilities
Provide training and guidance for CRS Team. Ensure quality control. Develop team members for future manager positions.
Qualifications
Bachelor's degree.
Problem solving skills.
Critical thinking skills.
Knowledge of other cultures and languages preferred.