Fiber Operations Supervisor

We currently have opportunities for Fiber Operations Supervisors to join our team.

You’ll be responsible for supervising roughly 12-15 technicians, completing installations, repairs, splicing, and integrations with existing infrastructure, while driving the company van to customers’ homes. You will use technical knowledge, problem-solving, and communication skills to complete your work at a high level and help guide your team of technicians to do the same. You will work with other members of the management team to develop and implement strategic plans to achieve department goals.

Responsibilities

• Supervises installation and fulfillment function Serves as role model for subordinates in all areas of the business
• Interviews, coaches, trains, monitors and evaluates broadband technicians fostering a team environment.
• Spends majority of time in the field observing, supporting and developing technicians. Rides with technicians to monitor and assess technical and customer service performance and quality
• Assures the quality of installations repairs meets company standards and customer expectations
• Assures the completion of scheduled work by overseeing daily activities
• Manages inventory control and maintenance by performing vehicle, tools and materials inspections for technicians
• Manages day-to-day fleet operations

Qualifications

• Previous lead or supervisory experience.
• High school diploma or equivalent
• Field service experience with broadband installation
• Ability to lift up to 75 pounds. Accommodation with 50- pound maximum lifting is available.
• Ability to climb poles using gaffs, hooks and climbing belt as needed

Job Type: Full-time

Pay: $58,000.00 - $66,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Please write below your personal email address and current zip code

Work Location: In person

Salary : $58,000 - $66,000