What are the responsibilities and job description for the Temporary Resource Coordinator position at MasTec Advanced Technologies?
Overview:
MasTec, Inc. is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, gender, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, genetic information, veteran status or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.
We have an opportunity for you to join our team as a Part- Time (20-25 hours per week), Temporary Resource Coordinator. This person supports field leadership and works closely with the recruiting, analytics, and resource management teams. This role has a vital function in providing and coordinating support to keep work order system efficient and customer centric.
Main Responsibilities:
- Provide installation status updates.
- Track technician capacity on a regular basis.
- Work closely with Tech Supervisors, Managers, and Directors.
- Complete technician profiles, optimize their schedules and coverage areas to ensure efficient operations.
- Resolve customer issues in a timely and efficient manner.
- Perform general clerical work such as filing, copying, mailing, etc.
- Perform other duties as assigned.
At MasTec AT, we offer:
- Competitive pay
- Paid Training
- Comprehensive and cost effective health benefits - Medical/Dental/Vision
- Immediate vesting 401k with company match and employee stock purchase plan
- Paid time off
- Discount programs and perks with leading companies
- Due to our exponential growth, we offer a career with promotion potentia
Qualifications
Required Knowledge/Skills/Attributes:
- Solid problem-solving abilities and ability to analyze quantitative and qualitative data.
- Solid knowledge of spreadsheet, word processing, database and email software (preferably Microsoft Excel, Word, Access, Outlook, Internet).
- Solid interpersonal and written/oral communication skills.
- Solid ability to provide excellent customer service.
- Solid ability to be results-oriented that makes a difference, taking initiative to make things happen, accepts accountability and has a “can do” attitude.
Education
- High school diploma, GED, or equivalent combination of education and experience is preferred.
Experience
- Two (2) years of customer service experience is preferred.
- Work order management experience, preferred.
- No Supervisory Responsibilities
Pay Range: $15.88-$24.99 (15C)
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.
MasTec, Inc. is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, gender, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, genetic information, veteran status or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.
Salary : $16 - $25