Salesforce Data Analytics Consultant

Salesforce Data Analytics Consultant Springfield, Massachusetts; Boston, Massachusetts Job Category Business Analysis ID R19880 Overview Job Description Hiring Process Culture Benefits The Boston Globe: Top Places to Work 2025 Thank you to our employees for voting us one of the top places to work in Massachusetts for seven consecutive years! Overview A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love. We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are. People working together Back to nav Headshot of Roger Crandall Roger Crandall CEO “Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.” Job Description The Opportunity As a  Salesforce Data Analytics Consultant focused on Salesforce analytics within the Business Data Strategy & Business Technology (BDSBT) team, you will play a critical role in enabling governed, actionable insights that improve productivity, customer experience, and operational efficiency—while aligning with enterprise data strategy and governance standards. Rather than simply building solutions, you will guide the design and implementation of analytics capabilities by translating complex business requirements into clear technical specifications for enterprise engineers. Acting as the bridge between enterprise data architecture and business-side reporting needs, you will ensure Salesforce data flows appropriately into the enterprise data warehouse, support in-app decision-making for real-time needs, and uphold guardrails for formal reporting through the governed semantic layer. Success requires deep understanding of data pipelines, models, and source systems, combined with the ability to influence stakeholders and maintain transparency through documentation and disciplined work tracking.  The Team The Business Data Strategy & Business Technology (BDSBT) team is a dynamic group of data stewards, data strategists, and data analytics engineers in Operations’ Business Intelligence, Reporting, and Analytics (BIRA) organization turning complex business needs into actionable technology solutions. We foster a culture of transparency, collaboration, and disciplined execution and regularly collaborate with Operations, Enterprise Technology & Experience (ETX), and BIRA colleagues, serving as the critical connector between business priorities and technical delivery. What makes us unique is our ability to blend deep technical expertise with business acumen, ensuring every solution aligns with strategy and accelerates outcomes. The Impact As a Salesforce Data Analytics Consultant focused on Salesforce analyticsandotherOperationsplatforms, you will build advanced logic using native Salesforce tools (Lightning App Builder, flows, context services) to create dynamic, contextual, and actionable analytics experiences. Your work will ensure that embedded dashboards and reports are not just visible, but intelligently tailored to user roles and record context, enabling real-time decision-making and direct action within the workflow. You will also design andmaintaindataflows and recipes to prepare and integrate data for analytics, and leverage APIs to deliver personalized insights, making analytics a seamless and essential part of the user experience. You will ensure Salesforce operational data integrates seamlessly into the Enterprise Data Warehouse and that in-app analytics support real-time decisions. In this role, you will apply governance practices to maintain data quality, standardize KPI logic, and build trust in reporting and collaborate with Data Engineering to deliver reliable, documented pipelines and partner with analytics teams to harmonize Salesforce insights with governed Tableau reporting. By promoting reusable components, tracking work in Jira, and supporting prioritization, you enable efficiency, transparency, and consistent metrics across platforms. The Minimum Qualifications Bachelor's degree​ 3+ years’ experience with Salesforce 2+ years in data engineering, data modeling, data integration or data warehousing and working with technology partners.   3+ years’ experience with BI tools such as Tableau, Alteryx, Power BI or similar technologies. 2+ years’ experience with Master Data Management and Data Governance frameworks 2+ years’ experience writing and using SQLor SOQL.   The Ideal Qualifications Experience with Salesforce Financial Services Cloud (FSC), including its data model and key objects, to support analytics embedded in workflows. Prior experience in the financial services industry bridging the gap between business and technology data analytics and reporting needs.  Experience in agile environments and proficiency in using Jira Demonstrated leadership in driving transparency and collaboration.  What to Expect as Part of MassMutual and the Team Regular meetings with the BDSBT and BIRA teams. Focused one-on-one meetings with your manager. Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups. Access to learning content on Degreed and other informational platforms. Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits. #LI-SB1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures(opens in new window) page. MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. Salary Range: $115,900-$152,100

Salary : $115,900 - $152,100