What are the responsibilities and job description for the Procurement Contract Manager position at MassMutual?
Procurement Team
Full-time
Boston, MA or Springfield, MA
The Opportunity
MassMutual is looking for a dynamic and experienced Contract Manager to lead and manage complex commercial agreements with precision and confidence. In this multifaceted role, you will oversee multiple projects simultaneously, leveraging strong communication, organization, and analytical skills to ensure alignment with internal policies and business objectives. You will be responsible for negotiating and drafting contract terms tailored to each deal, while collaborating with cross-functional stakeholders—such as legal, IT, and enterprise risk—to deliver strategic and compliant outcomes. This role is central to driving operational excellence and mitigating contractual risks in a fast-paced environment.
The Team
On the MassMutual Procurement team, our goal is to enable MassMutual’s mission and vision by providing the right supplier solution at the right time. Our mission is to streamline the procurement process, align supplier partners to meet business needs and continuously increase the value provided to our policyholders.
The Impact
This role involves understanding the underlying business problem and creatively solving it by working with internal stakeholders to gain their input and approvals as necessary, explaining deal terms and risks to the internal engagement manager, and negotiating terms directly with the supplier. You will have a deep support structure in our Procurement organization including Category Management and Supplier Relationship Management, among other dedicated functions.
Requirements of the role include but are not limited to:
MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Full-time
Boston, MA or Springfield, MA
The Opportunity
MassMutual is looking for a dynamic and experienced Contract Manager to lead and manage complex commercial agreements with precision and confidence. In this multifaceted role, you will oversee multiple projects simultaneously, leveraging strong communication, organization, and analytical skills to ensure alignment with internal policies and business objectives. You will be responsible for negotiating and drafting contract terms tailored to each deal, while collaborating with cross-functional stakeholders—such as legal, IT, and enterprise risk—to deliver strategic and compliant outcomes. This role is central to driving operational excellence and mitigating contractual risks in a fast-paced environment.
The Team
On the MassMutual Procurement team, our goal is to enable MassMutual’s mission and vision by providing the right supplier solution at the right time. Our mission is to streamline the procurement process, align supplier partners to meet business needs and continuously increase the value provided to our policyholders.
The Impact
This role involves understanding the underlying business problem and creatively solving it by working with internal stakeholders to gain their input and approvals as necessary, explaining deal terms and risks to the internal engagement manager, and negotiating terms directly with the supplier. You will have a deep support structure in our Procurement organization including Category Management and Supplier Relationship Management, among other dedicated functions.
Requirements of the role include but are not limited to:
- Understanding the business drivers behind transactions assigned to you and developing an execution plan
- As the central point of contact for each contract, you will leverage your organizational skills and influence to ensure deals are negotiated and executed in accordance with business timelines
- Engaging with internal stakeholders including the line of business, legal, compliance and data security groups to assess risks specific to each transaction
- Drafting and redlining contracts to ensure that MassMutual is adequately protected from risks by relying upon your skills to assess the impact of deviations from standards and engage internal stakeholders when required
- Negotiating with suppliers to produce contracts that adhere to MassMutual contracting standards and meet business objectives.
- Planning and executing negotiation strategy in a timely manner while adjusting to changing circumstances
- Working closely with the larger Procurement team, and stakeholders as appropriate
- Identifying inefficiencies in existing procedures, uncovering bottlenecks, and proposing innovative solutions to streamline contracting processes
- HS diploma or equivalent
- 5 years of professional corporate work experience.
- 3 years of experience reviewing, negotiating, and analyzing business agreements, commercial documents, policies, procurement activities, or similar business transactions.
- Experience drafting and redlining contracts.
- Experience identifying business, operational, financial, compliance, or contractual risks and recommending mitigation strategies.
- Experience collaborating with stakeholders to resolve business, operational, or commercial issues and support sound business decisions.
- Experience assessing third-party, operational, compliance, information security, privacy, or enterprise risks to support appropriate risk mitigation and governance requirements
- Experience collaborating with Risk Management and business stakeholders to identify, assess, and mitigate risks.
- Experience managing contract-related activities within a procurement functional area.
- Experience with MSAs, SOWs, SaaS agreements, and/or other commercial contracts.
- Experience managing supplier/vendor relationships.
- Familiarity with contract lifecycle management (CLM) systems and contract governance processes.
MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:
- Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes
- A collaborative environment where perspectives are welcomed
- Access to learning, development, and internal networks that support continuous growth and skill-building over time
- Employee-led communities and forums that foster connection, learning, and inclusion across the organization
- A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.