What are the responsibilities and job description for the Office Administrator position at MassMutual Pittsburgh?
About the Role
Our team is looking for an Office Administrator. This individual serves as the central point of cohesion and forward action for the practice.
How will you help grow our Practice?
You will:
- Prepare and submit insurance and investment paperwork and assist with new account openings, transfers, and transactions, as well as tracking each through completion.
- Assist with the continuous development and implementation of our client service model.
- Enhance relationships with clients and prospects through your positive presence and through appropriate documentation in our CRM.
- Respond to routine client service issues and requests.
- Champion, train and implement technology.
- Provide administrative support to the team as needed: schedule appointments, answer and screen calls, compose and proofread correspondence and other written materials.
- Coordinate with firm support staff/specialists as necessary.
Qualifications:
- Experience establishing and maintaining systems for measuring activity.
- Demonstrated organizational and time management skills under pressure.
- Microsoft Office Skills – Word, Outlook, and Excel.
- Highly accurate typing, data entry, spelling, and proofreading skills
Required Skills
- You will be systems focused, pragmatic, patient, and able to create order in a way that is both structured and flexible.
- Organized, efficient and proactive are words people use to describe you.
- Attention to detail and a commitment to measuring results are key.
- This position requires the ability to be flexible, to prioritize tasks, as well as the ability to put the team’s needs first.
Salary : $55,000 - $60,000