Young Adult Career Counselor

PLEASE SUBMIT A COVER LETTER ALONG WITH YOUR RESUME

About Us:

MassHire Franklin Hampshire (MHFH) is committed to assisting job seekers in Franklin and Hampshire counties, as well as the North Quabbin area of Massachusetts. We are proud to provide a wide range of services and resources to both job seekers and employers at no charge. Our mission is to create and sustain powerful connections between businesses and job seekers through a statewide network of employment professionals.

Young Adult Career Counselor Position Description:

The Young Adult Career Counselor provides individual and group case management, coaching and program services to MHFH Young Adult customers. Young Adult programs include WIOA Youth, YouthWorks, and Connecting Activities, and serve customers age 14 – 25 who have barriers to employment. Responsibilities include but are not limited to working with schools to build capacity within their institutions, Connecting Activities workforce development initiatives, outreach and recruitment, program eligibility, intake, skill and needs assessment, career exploration, labor market information research, workshop presentation and work readiness facilitation, Individual Service Strategy, case management and follow-up support, and job matching/job referral/job development. Young Adult Career Counselors collaborate closely with each other, other MassHire Franklin Hampshire (MHFH) staff, community partners, and local employers.

One full-time (37.5 hours/week), hourly, non-exempt position available. Salary is $27.00-$27.80/hr. after a 90-day probation period. Annual step increases provided. Excellent benefits and work environment.

For a full job description, please visit our website at masshirefhcareers.org or contact us at jobs@masshirefhcareers.org.

Applications will be accepted until end of business on Friday, October 9, 2026. Resumes and cover letters should be submitted via Indeed or to jobs@masshirefhcareers.org.

Recommended Minimum Qualifications:

• Bachelor’s Degree from an accredited college preferably in a related field of study.
• At least 3 years of experience in working with young adults on employment, vocational, or educational counseling and assessment. Each year of related experience may be substituted for one year of the educational requirement.
• Demonstrated experience working with the public school system preferred.
• Demonstrated oral and written communication skills
• Demonstrated basic computer knowledge required, including knowledge of Microsoft 365 (formerly Microsoft Office Suite), with emphasis on Word, PowerPoint, and Outlook.
• Ability to understand, interpret, and implement complex policies, regulations, and guidelines.
• Understanding of the public workforce investment system and knowledge of and experience using labor market information tools or other data collection tools is preferred.
• Demonstrated experience using databases for data entry, recordkeeping, and information management; experience with MOSES or the YouthWorks database is preferred.
• Ability to develop and maintain good working relationships with a wide variety of people including customers, community partners, and governmental agencies.
• Demonstrated experience working effectively with individuals from diverse backgrounds and populations is required.
• Knowledge of area human service agencies and programs.
• Bi-lingual capacity is a plus.

ADA notice: MassHire Franklin Hampshire is committed to the full inclusion of all qualified individuals. If reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact Dylana Shreckengost, HR Manager – dylana@masshirefhcareers.org or 413-774-4361 x 335.

EEO notice: MassHire Franklin Hampshire (MHFH) is an Equal Opportunity Employer. MHFH provides equal employment opportunities without regard to race, religion, color, sex, disability, national origin, ancestry, age, gender identity, military, veteran status, sexual orientation, genetic information, political affiliation or belief, or other legally protected status. We welcome applications from people of color, bilingual speakers, mature workers, veterans, and people with disabilities. All employment practices and activities are conducted on a non-discriminatory basis.

Job Type: Full-time

Pay: $27.00 - $27.80 per hour

Expected hours: 37.5 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Education:

• Bachelor's (Required)

Ability to Commute:

• Greenfield, MA 01301 (Required)

Work Location: In person

Salary : $27 - $28