What are the responsibilities and job description for the Complex Care PCA, CNA, or HHA position at MassHealth PCA Program?
Job Description:
☆☆COMPLEX CARE PAY DIFFERENTIAL☆☆
Pay Rate: $23.25 *After NHO
(Plus your Seniority Pay Rate Step)
START DATE: AUGUST 1st We are relocating to North Adams. Seeking a reliable and experienced Complex Care PCA or CNA to provide care for Suzanne, a 64-year old, female, paraplegic, with advanced Primary Progressive Multiple Sclerosis, dysphagia, aphasia, osteoporosis, and some cognitive deficits.
Available Shifts: AUGUST 2026 Must be available for shifts listed to application to be seriously considered (2 PCA positions).
PCA #1: 21 hours, per week
- Sunday: 11am-6pm
- Monday: 11am-6pm
- Saturday: 11am-6pm
PCA #2: 12 hours per week
- Sunday: 4pm-8pm
- Monday: 4pm-8pm
- Saturday: 4pm-8pm
☆Please indicate which PCA position you're applying for (#1 or #2)☆
Suzanne has been living with MS since 1988; she's a happy person who loves to laugh, watch true crime TV and Lifetime movies, going on walks, and has an easy going personality.
Our goal is to keep her healthy and living independently (with family) for as long as possible... not in a long-term care facility.
Working as a PCA for Suzanne is a great position for PCAs with experience in complex care, or those looking to expand their established skill set by learning hands on, with us! As her daughter, I've also been her PCA for 24 years!
PCAs should be comfortable with catheter care and learning how to perform bladder irrigation via the suprapubic catheter!
☆☆Shift Documentation & Technology☆☆
Our shifts are tracked, using the required EVV system. An app on your phone to clock-in and clock-out, and an online portal to add or adjust your shift times, if needed, or to request PTO.
All onboarding documents will be completed online, Tempus Unlimited, Paperworkr portal.
Shift Documentation:
- Activity Log
- Vitals tracker
- Urine & Catheter
- Medication
- Bowel Function
Activities of Daily Living (ADLs) & Instrumental Activities of Daily Living (IADLs):
- Personal Hygiene
- Full bed bath
- Hair washing/brushing
- Shaving
- Oral hygiene
- Dressing/undressing
- Trim fingernails
- Changing Briefs
- Application of medicated ointments & creams to affected areas
- Checking skin for breakdowns (full body)
- Medication Administration
- Oral RXs
- Nutritional drinks
- Bladder irrigation
- Passive ROM
- Occupational Therapy exercises
- Speech & Language Therapy exercises
- EMST Device (breathing)
- Training by skilled SLP
- Repositioning Wedge & support Pillows
- Transfer pads
- Heel elevators
- Leg splints
- Moon boots
- Trapeze
- Feeding & Drinking
- Transfers Electric Patient Lift System
- Electric 5-function hospital bed
- Evacuation Chair
- Electric wheelchair
- Electric Lift recliner
- Mechanical Equipment & DME Maintenance Cleaning Charging
- Meal preparation & Dietary Needs
- 1:1 PCA Assistance required Assistance with feeding IDDSI- Level 2 Mildly Thick (ALL THIN LIQUIDS); Simply Thick IDDSI- Level 4 Pureed (ALL MEALS & SNACKS)
- Prepare meals according to dietary restrictions
- Urological Suprapubic catheter care
- Drainage bag Attach & removal of Drainage bag
- Cleaning of insertion site
- Checking for signs of infection
- Recording urine output
- Bladder irrigation (Saline)
- Vital signs: Blood pressure O² Saturation Temperature Heart rate Blood sugar (when needed)
- Housekeeping Activities: Light cleaning in designated consumer areas, Laundry, Changing sheets, Sanitizing all DME equipment and Bed rails, Dishes and meal prep clean up
The perfect fit should be someone responsible and professional, with a great eye for detail, an ability to adapt, and who is completely confident in their abilities. Written instruction and information is frequently provided, due to the shifts not overlapping.
☆☆PCAs should be able to follow new instructions, given via PCA CHAT☆☆
Applicant should be willing to provide a job reference: Yes
Pay: From $23.25 per hour
Benefits:
- Employee assistance program
- Loan forgiveness
- Paid orientation
- Paid sick time
- Paid time off
- Paid training
- Tuition reimbursement
Application Question(s):
- Which PCA position are you applying for?
Are you available for all shifts listed for either the PCA #1 or PCA #2 position?
Experience:
- Home care: 1 year (Preferred)
License/Certification:
- CPR Certification (Preferred)
- Certified Home Health Aide (Preferred)
- CNA (Preferred)
Ability to Commute:
- North Adams, MA 01247 (Required)
Work Location: In person
Salary : $23