What are the responsibilities and job description for the Medical Assistant, Family Medicine position at Massgeneralbrigham?
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Our Primary Care practice is located at 65 Calef Highway, Suite 200 Lee, NH 0386. We offer personal and compassionate care to help individuals and families achieve their best health.We are seeking a full-time, 40-hour Medical Assistant to work onsite at our Lee location. During the initial 30-90 day training period, the schedule will be Monday through Friday, 8:30 AM-5:00 PM. Once training is complete, the position will transition to four 10-hour shifts, Tuesday through Friday, 7:00 AM-5:30 PM.
This role will work closely in a 1:1 capacity with the provider while also collaborating with a team of five additional Medical Assistants in the office.
We are ideally seeking candidates with primary care experience and candidates with direct patient care experience are encouraged to apply. While experience is highly preferred, we are primarily looking for someone with a positive personality, strong interpersonal skills, and a patient-centered approach.
Summary
The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.
Does this position require Patient Care? Yes
Essential Functions
-Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
-Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.
-Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
-Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
-Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
-Maintains inventory of immunizations and check expiration dates.
-Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
-Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.
Qualifications
Education
High School Diploma or Equivalent required
Associate's Degree Medical Assisting preferred
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Basic Life Support [BLS Certification] preferred
Certified Medical Assistant [National Certification] preferred
Experience
Direct MA experience or medical field work 1-2 years required
Additional Job Details (if applicable)
Strongly Preferred:
- Medical Assistant Course or diploma program or a minimum of 1 year professional experience
- National MA Certification via AAMA, AMT, NHA, or NCCT
- Epic experience
- Ambulatory/Outpatient experience
- Primary Care experience
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$20.48 - $24.94/HourlyGrade
3EEO Statement:
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Salary : $20 - $25