Research Associate - Massasoit Community College

Job Description

The Office of Institutional Research at Massasoit Community College advances student success and institutional effectiveness through high-quality data, analysis, and reporting. Guided by the College's mission and strategic plan, IR delivers timely, reliable, and actionable insights that support planning, strengthen programs and services, and foster a culture of continuous improvement.

The Research Associate plays a central role in strengthening compliance reporting, data integrity, and automation of institutional processes. This position supports the development and maintenance of Standard Operating Procedures, enhances efficiency through systems improvements, and advances data literacy across the college. A particular emphasis is placed on supporting grant-funded reporting and initiatives, ensuring compliance, and building sustainable processes that improve access to accurate information. The Research Associate will also support academic program review and functional area review by providing data analytics, reporting, and labor market insights that inform decision-making and continuous improvement.

Responsibilities and Duties

• Support the development, maintenance, and improvement of processes and systems that ensure accurate, timely compliance reporting to state, federal, and accrediting bodies.
• Advance automation in data workflows, reporting, and analytics to improve efficiency and reduce manual processes.
• Conduct data analyses on enrollment, retention, completion, and other key performance metrics, with special attention to grant-funded projects and reporting requirements.
• Contribute to survey design, administration, analysis, and reporting for institutional planning and grant-related initiatives.
• Develop, document, and maintain Standard Operating Procedures to strengthen consistency, efficiency, and transparency in IR processes.
• Provide data analytics and reporting in support of academic program review and functional area review, including preparation of datasets, trend analyses, and labor market information.
• Ensure data integrity by auditing, validating, and reconciling data from institutional systems (e.g., Banner, Argos, Tableau) and external sources.
• Promote data literacy by helping faculty, staff, and administrators understand, interpret, and use data effectively in decision-making.
• Collaborate with Information Technology, Academic Affairs, Student Services, Grants, and other college partners to align reporting processes and ensure data-driven support for institutional goals.
• Perform related duties as assigned.
  
  

Requirements

• Master's degree in Data Science, Statistics, Educational Research, Public Policy, Social Sciences with a strong quantitative focus, or a closely related analytical field.
• Minimum of 3-5 years of progressively responsible professional experience in applied institutional research, data analysis, assessment, or grants management, preferably within a higher education setting.
• Strong organizational skills, excellent written and verbal communication skills high level of attention to detail and proven ability to manage multiple tasks and deadlines effectively.
• Proficiency with Microsoft Excel for data analysis and reporting.
• Familiarity with higher education information systems (e.g., Ellucian Banner, Argos) or comparable large-scale institutional databases.
  
  

Preferred Qualifications

• Demonstrated proficiency with statistical software (e.g., SPSS, SAS, R, Python for data analysis) and business intelligence/data visualization tools (e.g., Tableau, Power BI).
• Experience with compliance-related reporting to state and/or federal agencies, including but not limited to HEIRS and/or IPEDS reporting.
• Demonstrated ability to advance process improvements and/or automation in data workflows.
• Ability to translate complex data findings for diverse, non-technical audiences.
  
  

Additional Information

Position Status: Non-Unit Professional, full-time state funded with benefits

Hours: 37.5 per week

Salary: $64,000 - $80,000 annually. Commensurate with education and experience.

Worksite: Assignments will include all Massasoit sites and additional locations as necessary.

Deadline to Apply: December 7, 2025

Application Instructions

A cover letter and resume are required, please apply online. Resumes will NOT be considered without an accompanying cover letter.

Please Note: Faxed, emailed, or mailed in resumes and/or materials will NOT be accepted. Due to the high volume of applications we receive, we are unable to provide individual feedback on application statuses. Please refrain from contacting the hiring manager and/or hiring department via phone, email, fax, mail, third person party or vendor and in person. Failure to comply, may result in application withdrawal.

Massasoit Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the Title IX and Compliance Officer, Amee Synnott, 508-588-9100, x1304, Brockton Campus, Administration Building, Room 219, asynnott@massasoit.mass.edu, or the Associate Dean for Student Success, Academic and Student Affairs, Joseph Harris, 508-588-9100, x1137, Brockton Campus, Student Center, Room SC226I, jharris32@massasoit.mass.edu, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.