What are the responsibilities and job description for the Spa Front Desk Receptionist position at Massage Heights - San Antonio?
Benefits:
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Are you enthusiastic about creating exceptional experiences and making every guest feel truly valued? We are seeking a vibrant Guest Service Manager to deliver outstanding service and build lasting connections at our TPC Parkway location. If you thrive in a fast-paced, collaborative environment and bring positivity to every interaction, we want to meet you!
We operate eight premier locations across San Antonio: Alamo Heights, Leon Springs, Bandera, 1604 & Bulverde, Shavano Park, Medical Center, Schertz, and TPC Parkway. Learn more about our supportive team, innovative training, and a people-first culture at The Inspire People. Hear from our teams directly: Why Work With Us?
We operate eight premier locations across San Antonio: Alamo Heights, Leon Springs, Bandera, 1604 & Bulverde, Shavano Park, Medical Center, Schertz, and TPC Parkway. Learn more about our supportive team, innovative training, and a people-first culture at The Inspire People. Hear from our teams directly: Why Work With Us?
What Makes You a Great Fit
- Warm, approachable, and genuinely enjoy connecting with people.
- Calm under pressure and solution-focused when challenges arise.
- Attentive to details that enhance the guest experience.
- Motivated to meet goals and go the extra mile for guests and teammates.
- Available to work of 32 hours/week, including a mix of mornings, evenings, and weekends.
- Reliable and flexible, with dependable transportation to travel between locations if needed.
- Tech-savvy and quick to learn, especially when using booking software and juggling multiple tasks.
- Customer service or sales experience is a plus — but a positive attitude and willingness to learn are what matter most.
How You Will Make a Difference
- Ensure smooth daily operations by managing bookings, welcoming, and checking out guests, and accurately processing payments.
- Drive sales of memberships, packages, retail items, and gift cards through personalized recommendations and product knowledge.
- Help uphold cleanliness and hygiene protocols by assisting with laundry, sanitation, and general cleaning duties.
- Resolve guest inquiries and concerns with professionalism and care, ensuring every guest leaves with a positive experience.
- Consult with guests to assess their needs and provide thoughtful recommendations for services that align with their expectations.
- Connect with guests to build rapport and create a warm, memorable experience throughout every interaction.
- Contribute to team culture centered on positivity, collaboration, and result-oriented solutions.
Why You Will Love Working at Massage Heights
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Competitive Pay & Steady Growth
- We offer competitive starting pay and guaranteed annual raises — because we believe your hard work deserves consistent recognition.’
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Comprehensive Health & Wellness Benefits
- Access major medical coverage with $0 copay and $0 deductible (with employer contribution), plus dental, vision, and life insurance options to support your well-being.
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Paid Time Off
- Enjoy a healthy work-life balance with earned PTO, giving you the flexibility to rest, recharge, or take care of personal needs.
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Wellness Perks
- Enjoy free monthly services, along with generous team member discounts – we prioritize your well-being just as much as our guests.
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A Supportive, People-First Culture
- Be part of a fun, positive, and team-oriented environment where relationships, growth, and great energy are at the heart of everything we do.
At Massage Heights, our mission is to elevate the lives of our guests — and that starts with an outstanding team. Join us and help create memorable, meaningful experiences every day!
Salary : $15