What are the responsibilities and job description for the Assistant Wellness Director position at Massage Heights - KC-Ward Parkway?
Benefits:
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Training & development
- Wellness resources
Where wellness meets wow.
If you love people, thrive in a fast‑paced environment, and get a thrill out of helping a team shine, you’re going to love life at Massage Heights. Our purpose is simple: Elevate the Lives of the People We Touch — and that includes our team.
We’re looking for an Assistant Wellness Director who’s ready to jump in, lead with heart, and help create the kind of guest experience people rave about. You’ll partner closely with the Retreat Director to keep the Retreat running smoothly, the team inspired, and the vibe positive and professional.
If you’re ambitious, sales‑savvy, and the kind of person who naturally lifts others up, this role is your next step.
Why You’ll Love Being Here
- Career growth that actually happens
- Leadership training that builds real leaders
- Beautiful, serene Retreat environments
- Employee discounts on services & retail
- Support through the Massage Heights Family Fund
- A modern digital workspace
- Competitive pay commission bonus opportunities
Your Schedule
- 6–8 hour shifts
- Days, evenings, weekends, and holidays
- A mix of day, evening and weekend shifts
What You’ll Be Doing
- Partner with the Retreat Director to oversee daily operations, revenue goals, and inventory
- Recruit, hire, train, and develop a high‑performing team
- Lead front desk training with coaching, role‑playing, and membership‑focused sales support
- Build schedules that keep the Retreat humming
- Set and achieve team and individual goals
- Create a culture where exceptional guest service is the standard
- Strengthen guest loyalty by delivering a 5 Star experience every time
What You Bring
- At least 1 year of sales or retail management experience
- Strong leadership, communication, and organizational skills
- Experience coaching, training, and navigating conflict
- Comfort with computers and standard software
- Basic business math skills
- A self‑starter mindset and a passion for people
Bonus Points
- Experience with Zenoti or similar spa POS systems
- Familiarity with massage, skincare, or spa environments
- Experience working within a franchise model
Who We Are
Massage Heights/ Heights Wellness is a U.S. and Canadian franchise dedicated to creating Retreats where people feel valued, supported, and inspired. Our locally owned locations offer therapeutic massage and skincare services in beautiful, calming environments. We’re committed to helping our Members, guests, and team members live healthier, more balanced lives.
Our Values
- Loyal
- Authentic
- Passionate
- Diligent
Salary : $18 - $20