What are the responsibilities and job description for the Sales & Guest Services Pro | Full-Time Career with Hourly + Commission position at Massage Heights - Austin?
Your first commission check: 2 weeks. First promotion opportunity: 6-12 months. Your career trajectory: entirely up to you.
At this family-owned Massage Heights, we promote from within. Not someday—consistently. Our Retreat Director started answering phones two years ago. Our Team Lead made it in six months.
What You'll Actually Earn
Base: $15/hour Commission
Top performers earn: $20-23/hour total
Top performers earn: $20-23/hour total
You'll earn commission on membership packages, service add-ons, and upgrades. The better you connect guests with what improves their lives, the more you make. Every shift.
The Part Other Companies Don't Offer
Access to complimentary massages or facials.
You'll promote wellness services you've personally experienced.
We ensure that you are recognized for your contribution to the team through our peer to peer rewards program
Team members gift each other points redeemable for gift cards to popular stores and restaurants.
What You'll Do
- Turn calls into bookings - Guide guests to services that genuinely help them
- Sell memberships - Meet individual and team goals by showing guests the value (and earn commission)
- Educate guests - Match people with the right services and products
- Support your team - Collaborate with therapists and estheticians for seamless guest experiences
What Makes You Right For This
Must-Haves:
- Task-oriented - You organize, prioritize, and execute without constant direction
- Fast learner - You pick up new systems quickly and retain information
- Reliable - You show up on time, consistently, ready to work
- Leadership potential - People naturally look to you for guidance
Nice-to-Haves:
- Sales, retail, or customer service experience
- Previous membership sales background
Required:
- Available evenings and weekends (our busiest, highest-earning times)
Complete Benefits
- Access to monthly complimentary massage or facial
- Paid vacation (accrues from day one)
- Team rewards program (earn points for gift cards and services)
- Discounted health, dental, vision insurance (full-time)
- Structured leadership development
- Clear promotion criteria
Our Family-Owned Difference
We're a local family business that makes decisions based on what's right for our team and our community.
That means:
- We adjust policies based on team feedback, not corporate mandates
- Your success directly impacts a local family, not distant shareholders
- We close on major holidays because family time matters
Our Values
- Be Reliable - Show up ready to deliver
- Be Respectful - Support and care about each other
- Be Involved - Live these values in everything you do
- Be Mindful - Treat company resources like your own
- Be Honest - Tell the truth, every time
Apply Now
Apply today and see what it is like to be part of our team and family
Salary : $16 - $18