What are the responsibilities and job description for the General Manager position at Massage Envy?
Revitalize Your Management Career with Massage Envy - Join our D'Iberville location!
Massage Envy is seeking an experienced, people-first General Manager who leads with heart, accountability, and a passion for helping others succeed. This role is ideal for a tenured manager who thrives on developing strong teams, driving sales performance, and creating outstanding guest experiences-while making a meaningful impact every day.
As General Manager, you'll be entrusted with leading clinic operations, mentoring leaders, and cultivating a service-driven culture where team members feel supported and guests feel genuinely cared for.
Responsibilities:
- Lead daily clinic operations with a strong focus on guest experience, membership growth, and sales performance
- Coach, develop, and retain a high-performing team through hands-on leadership and accountability
- Drive results by balancing people development with operational and financial goals
- Resolve guest and employee concerns with empathy, professionalism, and sound judgment
- Build and sustain a positive, service-driven culture where teams feel supported and guests feel valued
- Lead local marketing and promotion efforts to drive memberships and sales
Who You Are:
- 3-5 years of management experience in retail, hospitality, or customer-focused environments.
- Proven success in sales, team development, and customer service
- Organized, detail oriented, and adaptable
- A clear communicator who leads with empathy, integrity, and confidence.
- Committed to creating a workplace where people feel motivated, respected, and part of something bigger.
What You'll Get:
- $55,000-60,000 TOTAL COMPENSATION (Base Salary Bonus Commission)
- Health, Dental, Vision, and supplemental insurance plans
- Paid time off
- Career advancement opportunities within the Massage Envy franchise network
- A people-first, team-driven culture where your leadership is valued and your impact is visible
Salary : $55,000 - $60,000