What are the responsibilities and job description for the Front Desk Sales Associate position at Massage Envy Hyde Park?
Job Summary
Overview
Massage Envy is looking for a Front Desk Sales Associate who thrives in a fast-paced, customer-focused environment. You're the first and last face a client sees, setting the tone for the best customer experience possible. You deserve a career that helps you feel and deliver your best by upholding brand’s core values of optimism, gratitude, excellence, consistency and empathy.
Responsibilities
As a Front Desk Sales Associate at Massage Envy Hyde Park, essential responsibilities revolve around providing excellent services to members and guests. These include:
- Answering phone calls.
- Setting and checking members and guests in and out for appointments.
- Greeting members and guests upon arrival.
- Promoting the Wellness Program - Selling memberships and retail
- Upholding the Massage Envy brand’s core values of optimism, gratitude, excellence, consistency and empathy.
- Staying updated on retail products and promotions.
- Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Qualifications
Qualified candidates will:
- Have a high school diploma or equivalent (GED).
- Possess basic math and cash handling experience.
- Have strong phone and computer skills.
- Have previous customer service experience (preferred).
- Be able to prioritize and perform multiple tasks.
- Work cohesively with others in a fun and fast-paced environment.
- Possess general knowledge of massage and esthetic services and modalities.
- Have a strong customer service orientation and be able to communicate effectively with members and guests, prospective clients, vendors, and the franchised location’s management and team.
- Maintain client confidentiality.
Job Type: Full-time
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Benefits:
Employee Discounts, Job Training, Reduced or Flexible HoursSalary : $14