What are the responsibilities and job description for the Front Desk Sales Associate position at Massage Envy East or West Vancouver?
Hello! The East Vancouver Massage Envy location is looking to add a Front Desk Associate to our team. We are a kind, fun and relaxed group of people that absolutely love our clients and service providers. We welcome you and cannot wait to meet you!
We are looking for someone confidant in guest interactions and sales.
What We'll Accomplish Together
As a front desk associate at this Massage Envy franchised location, essential responsibilities revolve around providing excellent services to members and guests. These include:
- Promoting and selling the Wellness Program.
- Answering phone calls.
- Setting and checking members and guests in and out for appointments.
- Greeting members and guests upon arrival.
- Keeping management apprised of member concerns and following manager’s policies, procedures and direction.
- Accepting constructive criticism in a positive manner and using it as a learning tool.
- Upholding the Massage Envy brand’s core values of optimism, gratitude, excellence, consistency and empathy.
- Staying updated on retail products and promotions.
- Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
What it Takes to Succeed
Qualified candidates will:
Education, Skills and Training:
- Be confident and capable of selling.
- Have a high school diploma or equivalent (GED).
- Possess basic math and cash handling experience.
- Have strong phone and computer skills.
- Have previous customer service experience (preferred).
- Be able to prioritize and perform multiple tasks.
- Work cohesively with others in a fun and chill environment.
Communications and Personal Interactions:
- Have a strong customer service orientation and be able to communicate effectively with members and guests, prospective clients, and the franchised location’s management and team.
- Maintain client confidentiality.
Job Type: Part-time
Pay: From $18.00 per hour
Expected hours: 15 – 30 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
Education:
- High school or equivalent (Required)
Experience:
- Cash handling: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Sales: 1 year (Preferred)
- Administrative: 1 year (Preferred)
Work Location: In person
Salary : $18