What are the responsibilities and job description for the Wellness Advisor position at Massage Envy Brookfield?
Wellness Advisor at Massage Envy, Brookfield, CT
What We'll Accomplish Together:
As a wellness advisor at this Massage Envy franchised location,* essential responsibilities revolve around providing excellent services to members and guests. These include:
- Answering phone calls/Sending text messages to clients.
- Checking members and guests in and out for appointments.
- Greeting members and guests upon arrival.
- Promoting the Wellness Program and Selling Memberships.
- Re-engaging inactive members.
- Spa-backing.
- Keeping management apprised of member concerns and following manager’s policies, procedures and direction.
- Accepting constructive criticism in a positive manner and using it as a learning tool.
- Upholding the Massage Envy brand’s core values of optimism, gratitude, excellence, consistency and empathy.
- Staying updated on retail products and promotions.
- Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
What it Takes to Succeed:
Qualified candidates will:
- Be friendly and outgoing when it comes to communication with the team and clients.
- Possess basic math and cash handling experience.
- Have strong phone and computer skills.
- Have previous customer service experience (preferred).
- Be able to prioritize and perform multiple tasks.
- Work cohesively with others in a fun and fast-paced environment.
- Possess general knowledge of massage and esthetic services and modalities.
Communications and Personal Interactions
- Have a strong customer service orientation and be able to communicate effectively with members and guests, prospective clients and the franchised location’s management and team.
- Maintain client confidentiality.
If you're ready to bring your skills to a place where you can focus on doing what you love, we can't wait to meet you!
Job Types: Part-time
Job Type: Part-time
Benefits:
- 401(k) matching
- Employee assistance program
- Employee discount
- Flexible schedule
- Retirement plan
Schedule:
Very Flexible! College students encouraged to apply! We work with college schedules!
Supplemental Pay:
- Bonus pay
- Commission pay
Work Location: In person
Job Types: Full-time, Part-time
Pay: From $16.35 per hour
Ability to Commute:
- Brookfield, CT 06804 (Required)
Ability to Relocate:
- Brookfield, CT 06804: Relocate before starting work (Preferred)
Work Location: In person
Salary : $16