Program Manager, SCADA (Engineering)

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Summary:

Provides supervision and technical support for the Authority's Supervisory Control and Data Acquisition (SCADA) security, networking, process data interfacing with management information systems, and all software control and monitoring aspects of the SCADA system.

Posting Period: 1/9/2026 to 1/23/2026

Location: Chelsea, MA

Salary: $114,156.28 - $159,875.46 Annually $2,195.31 - $3,074.53 Weekly

Work Schedule: Monday - Friday 7:00am - 3:30pm

Key Responsibilities

• Manages and supervises the design, installation and maintenance of SCADA security including: 1) installing security patches and upgrades to all SCADA PC operating systems, firewalls, security software, and routers; 2) maintaining password controls on SCADA PCs and Programmable Logic Controllers (PLCs); 3) maintaining rules on security devices and software, and monitoring security logs.
• Manages and supervises the design, installation and maintenance of the Water and Wastewater SCADA networks for PCs and PLCs.
• Manages and supervises the design, installation and maintenance of the SCADA interface to the Authority's management information system including: 1) managing tags and data collection; 2) maintaining data historian interface servers; and 3) coordinating with MIS staff.
• Coordinates extensively with the other Program Manager SCADA Engineering to make sure that the eastern and western systems remain uniform and that new initiatives are mutually agreed upon.
• Manages and supervises SCADA personnel in the enhancement, expansion and maintenance of all software aspects of the Authority's SCADA system. This includes: 1) enhancing PLC and HMI programs as needed; 2) overseeing the programming, testing and start-up work of consultants and integrators; 3) ensuring strict compliance with software backup schedules; and 4) upgrading the HMI software to more recent releases as needed.
• Supervises the in-house design and installation of new and modified monitoring and control systems including preparation of project scope and Piping and Instrumentation Drawings (P&IDs), the PLC and HMI programming, testing, startup, documentation and training.
• Manages and supervises advanced corrective maintenance of SCADA equipment and systems.
• Prepares technical specifications and budget estimates for SCADA equipment and systems.
• Participates in the development of SCADA standards. Reviews consultant and in-house staff design for conformance to SCADA standards.
• Prepares written and computer-generated reports. Oversees daily work schedules of system maintenance and enhancement.
• Manages the creation and maintenance of up-to-date records and documentation on SCADA network, PC, PLC and security installations.
• Oversees the management of the SCADA tag databases and the coordination of any necessary changes.
• Motivates, assists, and trains staff in the development and troubleshooting of SCADA hardware and software.
• Monitors and reports on staff productivity and utilization. Recommends and institutes improvements on same.

Required Qualifications

• Bachelor's degree in Electronic, Electrical, or Mechanical Engineering or a related field; and
• At least seven (7) years of experience in the design, installation, and/or maintenance of Operations Technology (OT) systems, including SCADA, Programmable Logic Controllers (PLC), or Distributed Control Systems (DCS) systems; and
• At least three (3) years of experience supervising staff or managing projects; and
• At least five (5) years of ladder logic and HMI or OT programming experience; or
• Any equivalent combination of education and experience.
• A valid Driver's License or license from an adjacent state is required.
• Vendor training or certification in at least one of the following disciplines: HMI Software, PLC Programming Software Cisco is preferred.
• A valid Massachusetts Grade II Drinking Water Distribution or Grade II Drinking Water Treatment license or a Grade II Wastewater Collection System certification, or a Grade III Wastewater Treatment Plant license is preferred.
• Ability to obtain an FCC General Radiotelephone Operators License within six (6) months.
• Successful completion of Confined Space training with MWRA certification within six (6) months of employment.
• Security certification such as CISSP or GIAC required within twelve (12) months of employment.
• Participates in on-call rotation assignments if needed. In the absence of volunteers, may be required to be on-call or report for overtime/comp time in an inverse seniority pool.
• This position has been designated as essential in instances where the MWRA Executive Director requires essential personnel to report to work such as inclement weather or other emergencies.

Knowledge and Abilities

• Experience in the water or wastewater industry preferred.
• Working knowledge of cyber security as it relates to OT systems.
• Thorough working knowledge of Ethernet, routers, switches, servers, firewalls, personal computers and Windows operating systems.
• Working knowledge of EIA RS-232, RS-422, RS-485, and other communications signaling standards and protocols.
• Ability to test and troubleshoot to the module level using a variety of electronic test equipment as well as computer driven diagnostics.
• Ability to understand network drawings and P&IDs.
• Knowledge of electrical/electronic wiring practices.
• Demonstrated ability to plan, organize, direct, train and assign duties to subordinates.
• Demonstrated interpersonal, written, and verbal communication skills.
• Knowledge of AutoCad or equivalent CAD design program, spreadsheet and database

Tools and Equipment Used

Electronic test equipment, computers, PLCs, hand tools, climbing and fall retrieval equipment, mobile radio, etc.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the essential functions the employee is regularly required to use hands to finger, handle, feel or operate objects, tools or controls and reach with hands and arms. The employee occasionally is required to sit, stand and walk. The employee is frequently required to climb or balance; stoop, kneel, crouch, or crawl; taste or smell.

The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee regularly works in an office environment. The employee occasionally works in outside weather conditions. The employee occasionally works near moving mechanical parts and is occasionally exposed to wet and/or humid conditions and vibration. The employee occasionally works in high, precarious places and is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock. The noise level in the work environment is usually loud in field settings, and moderately quiet in office settings.

Supervision Received and Exercised

Works under the general supervision of the Senior Program Manager, SCADA.

Exercises general supervision of SCADA Project Managers and Senior Monitoring & Control Engineers.

Other Position Information

PCR: 5842010

Division: Operations

Department: Scada Maint - Water/Wastewater

Union/Grade: MOSES (Unit 9)/Grade 29

Massachusetts Water Resources Authority (MWRA) is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national or ethnic origin, age, religion, disability, sex or gender, sexual orientation, gender identity or expression, or veteran status.

Salary : $2,195 - $3,075