What are the responsibilities and job description for the Patient and Family Navigator position at Massachusetts Health & Hospital Association?
Role Overview: This position requires critical thinking, effective communication, decisive judgment, and the ability to work independently in a high-pressure environment. The role involves providing specialized care, with responsibilities tailored to the relevant department.
Responsibilities: Deliver quality patient- and family-centered care, work collaboratively with team members, and take appropriate actions in stressful situations. Ensure adherence to licensing and certification requirements depending on the department.
Qualifications & Skills: Minimum of one (1) year of related work experience. Must have a graduate of an accredited nursing program or hold an MSW degree. Licensing or certification as applicable, including a Radiation Therapy license if working in Radiation Oncology.
Additional Requirements: Strong critical thinking, communication, and decision-making skills. Ability to work with minimal supervision and in stressful environments.
Responsibilities: Deliver quality patient- and family-centered care, work collaboratively with team members, and take appropriate actions in stressful situations. Ensure adherence to licensing and certification requirements depending on the department.
Qualifications & Skills: Minimum of one (1) year of related work experience. Must have a graduate of an accredited nursing program or hold an MSW degree. Licensing or certification as applicable, including a Radiation Therapy license if working in Radiation Oncology.
Additional Requirements: Strong critical thinking, communication, and decision-making skills. Ability to work with minimal supervision and in stressful environments.