What are the responsibilities and job description for the Physical Security Systems Application Specialist position at Massachusetts General Hospital?
Reviews system requirements and business processes; tests, debugs and implements software solutions.
-Develops and executes test plans and performs other software quality assurance tasks.
-Trains end users on the operation of software applications. Develops end-user documentation.
-Provides ongoing support of the software applications by identifying and resolving issues.
-Runs reports, updates tables and performs other tasks associated with the ongoing operation of the software environment.
-Participates in regular team meetings to discuss team activities, issues and updates.
This role also provides training and support to end users.
Education
Bachelor's Degree Information Systems required
Can this role accept experience in lieu of a degree?
Yes
Licenses and Credentials
Experience
Experience in the development, support or operation of software applications 2-3 years required
Knowledge, Skills and Abilities
- Strong oral and written communication skills.
- Strong interpersonal skills to effectively communicate with both technical and non-technical staff.
- Demonstrated analytic and problem-solving skills.
- Ability to learn quickly.
- Knowledge of Microsoft Office 365 and other popular office productivity solutions.
The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.
