What are the responsibilities and job description for the Patient Care Assistant| General Medicine and RACU | MGH position at Massachusetts General Hospital?
Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The RACU/General Medicine
is an eighteen-bed unit crafted for the care of patients requiring focused pulmonary care and the care of patients with general medical diagnoses. This role will float between Bigelow 9 General Medicine and Bigelow 13 RACU, providing clinical support based on unit needs.
Under the direction of a Registered Nurse (RN), the Patient Care Associate (PCA) supports the multidisciplinary healthcare team in providing safe, compassionate, and patient-centered care. PCA assists patients with activities of daily living, including bathing, dressing, feeding, and mobility support, while promoting comfort and maintaining patient dignity. Responsibilities also include monitoring and documenting vital signs, obtaining EKGs, drawing blood, and responding promptly to patient requests while safeguarding confidentiality and always ensuring patient safety.
Does this position require Patient Care? Yes
Essential Functions
Education
High School Diploma or Equivalent preferred
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred
Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred
Emergency Medical Technician - Basic [Massachusetts] - Massachusetts Office of Emergency Medical Services preferred
Nursing Assistant [LNA - Massachusetts] - Massachusetts Board of Nursing preferred
Experience
Experience working in patient care/elder care 1-2 years preferred
Knowledge, Skills And Abilities
Mass General Hospital is a world-renowned hospital that provides the highest quality care to patients. We are a leader in medical research and education, and we are committed to delivering our employees with an exciting and exciting career.
Our culture is one of collaboration and innovation.
We believe that by working together, we can achieve outstanding things. We are also committed to delivering our employees with a work-life balance that allows them to thrive both expertly and personally.
If you are looking for an exciting and rewarding career in medicine, then Mass General Hospital is the place for you. We offer a variety of career opportunities, so you can find a position that fits your interests and skills. We also offer several benefits, so you can be sure that you are well compensated for your hard work.
Do you think you may be a good fit for New England's #1 Medical Center, based on U.S. News Best Hospitals for 2025-2026: Massachusetts General Hospital?
Remote Type
Onsite
Work Location
273 Charles Street
Scheduled Weekly Hours
36
Employee Type
Regular
Work Shift
Rotating (United States of America)
Pay Range
$20.58 - $26.58/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The RACU/General Medicine
is an eighteen-bed unit crafted for the care of patients requiring focused pulmonary care and the care of patients with general medical diagnoses. This role will float between Bigelow 9 General Medicine and Bigelow 13 RACU, providing clinical support based on unit needs.
Under the direction of a Registered Nurse (RN), the Patient Care Associate (PCA) supports the multidisciplinary healthcare team in providing safe, compassionate, and patient-centered care. PCA assists patients with activities of daily living, including bathing, dressing, feeding, and mobility support, while promoting comfort and maintaining patient dignity. Responsibilities also include monitoring and documenting vital signs, obtaining EKGs, drawing blood, and responding promptly to patient requests while safeguarding confidentiality and always ensuring patient safety.
Does this position require Patient Care? Yes
Essential Functions
- Performs vital signs, weights/heights, intakes, and outputs with accuracy and within established time frame and/or as requested.
- Complete all documentation in the medical record as required.
- Interacts with patients and their families effectively.
- Helps patients with several basic hygiene tasks. This may include bathing and dressing patients, helping them use the toilet if needed, and feeding them.
- Assist with helping patients turn and reposition themselves in bed as needed and help them move between the bed and a wheelchair if they use one.
- Listen to any health concerns patients may have and report those concerns to the nurses.
- Weekly pay
- Medical, Dental and Vision insurance.
- Tuition Reimbursement.
- Shift differential for evening, nights, and weekends.
- Generous paid time off. - Subsidized MBTA pass (50% discount).
- Resources for childcare and emergency backup care.
- Hospital paid retirement plan and tax-sheltered annuity plan.
- Employee “Perks” - enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events.
- Membership to MGB Fitness Center
- $750.00 Sign-On Bonus Available *** (Current MGB PCA NOT Eligible)
Education
High School Diploma or Equivalent preferred
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred
Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred
Emergency Medical Technician - Basic [Massachusetts] - Massachusetts Office of Emergency Medical Services preferred
Nursing Assistant [LNA - Massachusetts] - Massachusetts Board of Nursing preferred
Experience
Experience working in patient care/elder care 1-2 years preferred
Knowledge, Skills And Abilities
- Ability to understand and follow written and oral instructions.
- Knowledge of medical terminology.
- Strong patient/customer service skills.
- Ability to lift up to 35 pounds.
- Proficient computer skills to work efficiently with electronic medical records.
Mass General Hospital is a world-renowned hospital that provides the highest quality care to patients. We are a leader in medical research and education, and we are committed to delivering our employees with an exciting and exciting career.
Our culture is one of collaboration and innovation.
We believe that by working together, we can achieve outstanding things. We are also committed to delivering our employees with a work-life balance that allows them to thrive both expertly and personally.
If you are looking for an exciting and rewarding career in medicine, then Mass General Hospital is the place for you. We offer a variety of career opportunities, so you can find a position that fits your interests and skills. We also offer several benefits, so you can be sure that you are well compensated for your hard work.
Do you think you may be a good fit for New England's #1 Medical Center, based on U.S. News Best Hospitals for 2025-2026: Massachusetts General Hospital?
Remote Type
Onsite
Work Location
273 Charles Street
Scheduled Weekly Hours
36
Employee Type
Regular
Work Shift
Rotating (United States of America)
Pay Range
$20.58 - $26.58/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Salary : $21 - $27