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Operations Manager, Facilities

Massachusetts General Hospital
Boston, MA Full Time
POSTED ON 6/4/2026
AVAILABLE BEFORE 7/3/2026
Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Summary

Job Summary

Responsible to plan, direct, or coordinate operations and functionalities of facilities and buildings. May include surrounding grounds or multiple facilities of the organization's campus.

Does this position require Patient Care? No

Essential Functions

  • Dispose of, or oversee the disposal of, surplus or unclaimed property.
  • Manage leasing of facility space.
  • Monitor the facility to ensure that it remains safe, secure, and well-maintained.
  • Oversee construction and renovation projects to improve efficiency and to ensure that facilities meet environmental, health, and security standards, and comply with government regulations.
  • Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
  • Participate in architectural and engineering planning and design, including space and installation management.
  • Plan, administer, and control budgets for contracts, equipment, and supplies.
  • Prepare and review operational reports and schedules to ensure accuracy and efficiency.

Qualifications

Education

Associate's Degree Related Field of Study preferred or Bachelor's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?

Yes

Licenses and Credentials (Minimum of one below)

Journeyman Electrician [State License] - Generic - HR Only preferred Master Plumber [State License] - Generic - HR Only preferred HVAC Refrigeration License.

Valid driver's license.

Experience

Progressive experience in management of facilities operation in healthcare, 5-10 years preferred.

Knowledge, Skills And Abilities

  • Knowledge and background in all aspects of Plant Operations (HVAC, electrical, plumbing, fire alarm, work order and building automation systems).
  • Computer proficiency required Microsoft office applications preferred with ability to learn new software.
  • Leadership and interpersonal skills with the ability to motivate and inspire teams with varied experiences and viewpoints
  • Work independently, be self-directed and contribute as a member of a team.
  • Anticipates challenges and develops and implements strategies for addressing them.
  • High level of service delivery Demonstrate initiative with ability to prioritize work, meet deadlines and adapt to changing situations.
  • Attention to detail.

Additional Job Details (if Applicable)

Physical Requirements

  • Standing Occasionally (3-33%)
  • Walking Occasionally (3-33%)
  • Sitting Constantly (67-100%)
  • Lifting Occasionally (3-33%) 20lbs - 35lbs
  • Carrying Occasionally (3-33%) 20lbs - 35lbs
  • Pushing Rarely (Less than 2%)
  • Pulling Rarely (Less than 2%)
  • Climbing Rarely (Less than 2%)
  • Balancing Occasionally (3-33%)
  • Stooping Occasionally (3-33%)
  • Kneeling Rarely (Less than 2%)
  • Crouching Rarely (Less than 2%)
  • Crawling Rarely (Less than 2%)
  • Reaching Occasionally (3-33%)
  • Gross Manipulation (Handling) Constantly (67-100%)
  • Fine Manipulation (Fingering) Frequently (34-66%)
  • Feeling Constantly (67-100%)
  • Foot Use Rarely (Less than 2%)
  • Vision - Far Constantly (67-100%)
  • Vision - Near Constantly (67-100%)
  • Talking Constantly (67-100%)
  • Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

55 Fruit Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$86,611.20 - $126,027.20/Annual

Grade

8

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Salary : $86,611 - $126,027

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