What are the responsibilities and job description for the MPEC Research Operations Manager position at Massachusetts General Hospital?
Summary: Responsible for managing the daily operations of administrative services within the organization, ensuring smooth and efficient workflows. This role oversees office functions, staff coordination, and provides administrative support to various departments, working to enhance administrative processes, ensure compliance with organizational policies, and support overall operational goals.
-Manages daily administrative operations, including scheduling, correspondence, and office logistics.
-Coordinates with department heads to ensure that administrative support is aligned with departmental needs.
-Monitors and improves office workflows and processes to increase efficiency.
-Ensures compliance with hospital policies, procedures, and regulatory requirements.
-Supervises and trains administrative staff, managing performance and providing development opportunities.
-Oversees budgeting for office supplies and administrative resources, ensuring cost-effective management.
-Assists in preparing reports, presentations, and documentation for senior leadership.
-Acts as a liaison between the administrative team and hospital leadership to facilitate communication.
The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.
Education
Bachelor's Degree Required
Master's Degree in Management, Business, or related field preferred
Experience
- Minimum of 5 years of research administration experience in an academic or non-profit research environment
- Experience in strategic development and implementation
- Expertise in clinical research oversight and procedures preferred
- Certified Research Administrator (CRA) or similar credential preferred
- Experience with foundation and philanthropic funding preferred
- Experience with communications and development activities preferred
- Minimum of 2 years of supervisory experience
Knowledge, Skills and Abilities
- Strong organizational and time management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in office software and administrative technologies.
- Ability to manage multiple tasks and prioritize in a fast-paced environment.
- Experience in managing and mentoring a team.
The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.