What are the responsibilities and job description for the RLH Office Assistant (Work Study Only) - Massachusetts College of Liberal Arts position at Massachusetts College of Liberal Arts?
Location: NORTH ADAMS, MA Category: Student Employment Job Type: Part-time Posted On: Tue Oct 13 2026 Job Description:
Provide assistance in the completion of clerical tasks, run errands and cover the desk in the absence of the Residence Life & Housing (RLH) Office Manager.
Greet and assist students, staff and visitors in a friendly and attentive manner.
Be aware of surroundings, address and report any areas of concern in a timely and efficient manner.
Monitor all traffic coming in and going out of the Central Office.
Establishes and maintains positive working relationships and open communication with residence area staff including the Area Coordinators, RA staff, fellow Student Assistants and Facilities staff.
Follow the proper protocol to contact the residence areas staff and other resources on campus.
Respond to all requests for assistance in a helpful manner by providing the appropriate resource and referral information.
Assist in residence area opening and closing procedures.
Assist in emergency response procedures.
Report damages, maintenance concerns and lost and found items to the RLH Office Manger.
Work all scheduled shifts, arriving on time and working until the next scheduled Student Assistant arrives.
Keep Student Assistant and RLH Office Manager desk area, office and surroundings area clean and free of trash.
Actively participate in all formal and informal evaluation processes established by RLH and HR.
Attend scheduled Office Assistant meetings and specialized trainings throughout the academic year.
Job Requirements:
Be a matriculated undergraduate, full-time student who resides on campus and be in good academic standing with the college.
Be in good standing with the Dean of Students Office.
Show a strong skill set in Communication, Interpersonal, Organization, Time Management, Writing, Critical Thinking & Decision Making.
Show commitment to diversity and support of all students.
Previous employment experience with Residence Life & Housing preferred.
Additional Information:
This position is only open to current MCLA students.
Until further notice, in response to the Presidential proclamation, issued on September 19, 2025, imposing a significant fee on the entry of individuals with new H-1B visas, this position is not eligible for visa sponsorship.
Massachusetts College of Liberal Arts complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodations to qualified applicants and employees with disabilities. Should you need to request a reasonable accommodation for the application process, please email Brenda Stokes, Executive Director Human Resources.
Massachusetts College of Liberal Arts is deeply committed to fostering a community of excellence, equity, diversity, and inclusion. We provide equal access to educational, co-curricular and employment opportunities for all applicants, students, and employees regardless of race, color, religion, national origin, age, disability, gender, sexual orientation, gender identity, gender expression, genetic information, marital or parental status, veteran status, or membership in any other legally protected class. Massachusetts College of Liberal Arts does not discriminate on the basis of sex in any educational program or activity that they operate, which extends to admission and employment.
Inquiries about Title IX, Equal Opportunity, or ADA/504 and other non-discrimination policies may be directed to MCLA's Title IX Coordinator and Equal Opportunity Officer, to the Assistant Secretary of the Department of Education Office for Civil Rights, or both.
Lucas Morrill
Interim Title IX Coordinator and Equal Opportunity Officer
375 Church Street, North Adams, MA 01247
Telephone: (413)-662-5103
Titleix@mcla.edu
U.S. Department of Education, Office for Civil Rights
33 Arch Street, 9th Floor Boston, MA 02119-1424
Telephone: (617) 289-0111; FAX: (617) 289-0150; TDD (877) 521-2172
OCR.Boston@ed.gov
Provide assistance in the completion of clerical tasks, run errands and cover the desk in the absence of the Residence Life & Housing (RLH) Office Manager.
Greet and assist students, staff and visitors in a friendly and attentive manner.
Be aware of surroundings, address and report any areas of concern in a timely and efficient manner.
Monitor all traffic coming in and going out of the Central Office.
Establishes and maintains positive working relationships and open communication with residence area staff including the Area Coordinators, RA staff, fellow Student Assistants and Facilities staff.
Follow the proper protocol to contact the residence areas staff and other resources on campus.
Respond to all requests for assistance in a helpful manner by providing the appropriate resource and referral information.
Assist in residence area opening and closing procedures.
Assist in emergency response procedures.
Report damages, maintenance concerns and lost and found items to the RLH Office Manger.
Work all scheduled shifts, arriving on time and working until the next scheduled Student Assistant arrives.
Keep Student Assistant and RLH Office Manager desk area, office and surroundings area clean and free of trash.
Actively participate in all formal and informal evaluation processes established by RLH and HR.
Attend scheduled Office Assistant meetings and specialized trainings throughout the academic year.
Job Requirements:
Be a matriculated undergraduate, full-time student who resides on campus and be in good academic standing with the college.
Be in good standing with the Dean of Students Office.
Show a strong skill set in Communication, Interpersonal, Organization, Time Management, Writing, Critical Thinking & Decision Making.
Show commitment to diversity and support of all students.
Previous employment experience with Residence Life & Housing preferred.
Additional Information:
This position is only open to current MCLA students.
Until further notice, in response to the Presidential proclamation, issued on September 19, 2025, imposing a significant fee on the entry of individuals with new H-1B visas, this position is not eligible for visa sponsorship.
Massachusetts College of Liberal Arts complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodations to qualified applicants and employees with disabilities. Should you need to request a reasonable accommodation for the application process, please email Brenda Stokes, Executive Director Human Resources.
Massachusetts College of Liberal Arts is deeply committed to fostering a community of excellence, equity, diversity, and inclusion. We provide equal access to educational, co-curricular and employment opportunities for all applicants, students, and employees regardless of race, color, religion, national origin, age, disability, gender, sexual orientation, gender identity, gender expression, genetic information, marital or parental status, veteran status, or membership in any other legally protected class. Massachusetts College of Liberal Arts does not discriminate on the basis of sex in any educational program or activity that they operate, which extends to admission and employment.
Inquiries about Title IX, Equal Opportunity, or ADA/504 and other non-discrimination policies may be directed to MCLA's Title IX Coordinator and Equal Opportunity Officer, to the Assistant Secretary of the Department of Education Office for Civil Rights, or both.
Lucas Morrill
Interim Title IX Coordinator and Equal Opportunity Officer
375 Church Street, North Adams, MA 01247
Telephone: (413)-662-5103
Titleix@mcla.edu
U.S. Department of Education, Office for Civil Rights
33 Arch Street, 9th Floor Boston, MA 02119-1424
Telephone: (617) 289-0111; FAX: (617) 289-0150; TDD (877) 521-2172
OCR.Boston@ed.gov