What are the responsibilities and job description for the Medical Receptionist position at Mass Retina?
Overview
As a Medical Receptionist, you’ll help patients navigate each visit with clear communication and organized front-desk support. You’ll schedule appointments, manage medical records, and coordinate administrative tasks while protecting confidential health information. Your impact: Accurate scheduling and documentation help patients access care smoothly and give clinical teams reliable information.
Responsibilities
- Welcome patients, provide attentive patient service, and handle front-desk check-in and check-out.
- Manage medical scheduling, phone communication, and messages with professional phone etiquette.
- Maintain medical records and support electronic health records (EHR) management in electronic medical record (EMR) and EHR systems.
- Review documentation, update care plans as directed, and support medical billing, medical collection, and health insurance processes.
- Complete filing, typing, data entry, and other medical administrative support tasks using Microsoft Office and related computer systems.
Requirements
- Medical office, clinic, dental clinic, front desk, clerical, customer service, or administrative experience is helpful; bilingual skills are a plus.
- Familiarity with EMR/EHR platforms such as Epic is preferred.
- Knowledge of HIPAA (Health Insurance Portability and Accountability Act), clinical confidentiality policies, medical terminology, health information management, and health insurance is beneficial.
- Strong computer skills, accurate typing and 10-key typing, documentation review, and organized medical office management skills are valued.
Pay: $22.00 - $25.00 per hour
Work Location: In person
Salary : $22 - $25