Demo

Shift Coordinator

Mass General Brigham
Lincoln, MA Full Time
POSTED ON 12/23/2025
AVAILABLE BEFORE 1/20/2026
Site: The McLean Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary Under the direction of the program director, and in partnership with other members of the multi-disciplinary team, the Shift Coordinator is an experienced community residential counselor with additional duties and responsibilities. This particular position includes engagement with patient admissions, coordination of patients' peer recovery meetings, and oversight of program vehicle maintenance. The work of the Shift Coordinator is central to the safety and well-being of all residents and program personnel.

Does this position require Patient Care? Yes

Essential Functions

Community Residential Counselor duties:

  • Leading groups and checking in with patients.
  • Group and shift documentation.
  • Medication administration.
  • Coordination and provision of patient transportation as required.
  • Communication about patient status and progress with other members of the multidisciplinary team.
  • Rounding on floor to assure the well-being of people and the environment.
  • Doors closed or locked as required.
  • Program supplies stored as required.
  • Patient rooms are observed for compliance with program policies.
  • Patients in need of special attention are noted and cared for.
  • Admissions Duties.
  • Under the direction of the Admissions Director, engages in:
  • Pre-admission interviews and review of application materials.
  • Communication with other hospital unit staff concerning referrals.
  • Communication with outside referral sources and family members.
  • Scheduling of admissions.
  • Insurance verification in conjunction with relevant hospital units.
  • Patient Peer Recovery Meeting Coordination:
  • Leads team effort to develop weekly peer recovery meeting schedule, including selection of types of meetings and any outside speakers.
  • Supports team members to implement schedule and addresses any concerns.
  • Updates members of the multidisciplinary team on progress.
  • Vehicle Maintenance Oversight.
  • Ensuring that program vehicles are maintained and inspected according to hospital policies and procedures.
  • Reporting any concerns to hospital’s vehicle maintenance leadership.
  • Participating in hospital’s vehicle maintenance committee.

  • Qualifications

    Education Bachelor's Degree preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience One year of experience in milieu work at treatment program for substance use and co-occurring psychiatric disorders 1-2 years required Knowledge, Skills and Abilities - Demonstrated understanding of recovery principles and ability to apply them in treatment setting. - Previous experience in automotive industry preferred. - Demonstrated leadership ability. - Strong interpersonal, communication, and organizational skills.

    Additional Job Details (if Applicable)

    Physical Requirements

    • Standing Frequently (34-66%)
    • Walking Frequently (34-66%)
    • Sitting Occasionally (3-33%)
    • Lifting Frequently (34-66%) 35lbs (w/assisted device)
    • Carrying Frequently (34-66%) 20lbs - 35lbs
    • Pushing Occasionally (3-33%)
    • Pulling Occasionally (3-33%)
    • Climbing Rarely (Less than 2%)
    • Balancing Frequently (34-66%)
    • Stooping Occasionally (3-33%)
    • Kneeling Occasionally (3-33%)
    • Crouching Occasionally (3-33%)
    • Crawling Rarely (Less than 2%)
    • Reaching Frequently (34-66%)
    • Gross Manipulation (Handling) Frequently (34-66%)
    • Fine Manipulation (Fingering) Frequently (34-66%)
    • Feeling Constantly (67-100%)
    • Foot Use Rarely (Less than 2%)
    • Vision - Far Constantly (67-100%)
    • Vision - Near Constantly (67-100%)
    • Talking Constantly (67-100%)
    • Hearing Constantly (67-100%)

    Remote Type

    Onsite

    Work Location

    5 Old Cambridge Turnpike

    Scheduled Weekly Hours

    40

    Employee Type

    Regular

    Work Shift

    Day (United States of America)

    Pay Range

    $23.29 - $30.58/Hourly

    Grade

    MCL051

    At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

    EEO Statement

    The McLean Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

    Mass General Brigham Competency Framework

    At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

    Salary : $23 - $31

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