Senior Consultant, Project Management Office

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The Opportunity

This role is situated within the Mass General Brigham Project Management Office, which reports into the Office of the Chief Operating Officer. This department of internal management consultants and project managers partners with senior leadership to drive system-wide initiatives that advance MGB’s mission by improving patient care, accelerating research and innovation, enhancing education, and ensuring responsible resource stewardship.

Senior Consultants will work closely with senior leadership to drive the development, implementation, and management of complex, high-priority, system-wide initiatives to achieve specific milestones and goals. The work will include providing a broad range of analytic, planning, and other management support activities, across multiple projects simultaneously.

• Responsible for managing multiple large-scale projects within an assigned functional area or across multiple entities.
• Takes ownership of the project lifecycle overall by guiding teams and staff, facilitating communication between stakeholders, and monitoring progress toward project goals.
• Ensures that the project is completed successfully and provides support to team members and stakeholders as they complete essential tasks. Leads and provides guidance and support to project team members.
  
  

Job Summary

Primary Responsibilities:

Project Management and Content Development

• Uses critical thinking skills and high emotional IQ to independently manage high-priority, complex, system-wide initiatives that support MGB strategic priorities on a system-level
• Translates leadership vision into actionable initiatives with clear scope, goals, and objectives, involving all relevant stakeholders to set achievable timelines with appropriate interim milestones to mark progress
• Actively facilitates and participates in the work as appropriate, gathering information, performing analyses, assisting senior leadership to make informed data-driven decisions, and developing/giving presentations
• Provides support and coordination for assigned activities, ensuring all assignments and projects are delivered on-time and within scope; oversees meetings logistics by working with leadership to determine meeting agendas and document key takeaways
• Works collaboratively with operational and clinical leadership to facilitate meeting discussions, engage all relevant stakeholders, and develop useful presentation materials with the goal of advancing and achieving the stated milestones and objectives
• Manages the full spectrum of analysis related to the project/committee; coordinates resources across the matrixed organization, ensuring appropriate quantitative and qualitative business, operational, and financial analyses are completed; measures and tracks project performance and impact
• Collects and disseminates accurate, relevant, and timely information to the members of the project team or committee, stakeholders, and leadership
• Develops a detailed project plan to monitor and track progress; manages changes to project scope and schedule; identifies, tracks, and develops mitigation plans for risks; reports and escalates as needed
• Leads multiple projects simultaneously that each involve multiple team members representing several operational and/or clinical areas across MGB
• At times, may need to manage external consultants and contractors, helping them adapt to the MGB culture and obtain information/data necessary to successfully complete their assignments
  
  

Analysis

• Manages the full spectrum of analysis related to the project/committee; collaborating and coordinating with others to provide clinical and financial business intelligence to stakeholders for assigned initiatives, committees, or senior leaders
• Provides input to the team or senior leadership on additional analyses and key next steps
• Provides MGB Budget Directors and other Finance professionals with data and reports substantiating actual savings achievements to allow for necessary budget adjustments
  
  

Communication and Collaboration

• Develops strong, positive relationships with all levels of staff across MGB; collaborates with these colleagues to leverage their expertise and experiences to identify best practices and advance the work
• Provides timely and accurate progress reports on all current initiatives
• Prepares concise, creative, professional summaries of analyses and plans for members of Senior Leadership and others, as appropriate
• Effectively presents findings to all levels of staff, targeting the presentation towards the knowledge level and needs of the audience
• Communicates project plans, project objectives, milestones, implementation plans to all stakeholders and other relevant parties
  
  

Qualifications

What You'll Bring

• Bachelor's Degree in related field of study required
• 5 years of experience in project management required, preferably in the healthcare industry
• Team leadership experience preferred
• Master’s Degree preferred
  
  

Additional Knowledge, Skills And Abilities

• Strong understanding of project management principles and methodologies.
• Experience with healthcare-specific project management tools and techniques.
• Excellent problem-solving and conflict-resolution skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
  
  

Additional Job Details (if Applicable)

Schedule and Work Model

• Full-time (40 hours, Monday through Friday), standard business hours.
• On-site at Assembly Row in Somerville, MA approximately 3 days/week, and on MGB hospital campuses based on business needs. Days in office vary depending on current project work.
• May involve work outside usual business hours (Some weekend retreats and evenings / early mornings to meet with clinicians. Need to be flexible with hours worked.)
  
  

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$78,000.00 - $113,453.60/Annual

Grade

7

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.