What are the responsibilities and job description for the Enterprise Digital Systems Clinical Lead - Ambulatory Pathology (Beaker AP/CP) position at Mass General Brigham?
Site: Mass General Brigham Incorporated
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The Enterprise Digital System Clinical Lead – Ambulatory Pathology provides clinical informatics leadership for Epic systems supporting laboratory (Beaker – AP/CP) and non-laboratory clinical workflows related to pathology across ambulatory settings.
Qualifications
Role Overview
The Enterprise Digital System Clinical Lead – Ambulatory Pathology provides clinical informatics leadership for Epic systems supporting laboratory (Beaker – AP/CP) and non-laboratory clinical workflows related to pathology across ambulatory settings. This role is responsible for ensuring safe, efficient, and standardized workflows across the full lifecycle of pathology services, including ordering, specimen collection, processing, result management, and downstream clinical workflows, spanning Epic Beaker and integrated Epic modules. The role includes ownership of highly variable and cross-setting workflows, including ambulatory and specialty diagnostic pathways, requiring coordination across clinical care teams, laboratory operations, and external partners. This position is approximately 40% informatics effort, with the remainder dedicated to clinical, academic, or research responsibilities.
Key Responsibilities
Clinical Informatics Leadership
Lead the design, standardization, and continuous improvement of end-to-end pathology workflows, including but not limited to:
Ambulatory (Outpatient) Workflows
Remote Type
Hybrid
Work Location
399 Revolution Drive
Scheduled Weekly Hours
16
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement
0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The Enterprise Digital System Clinical Lead – Ambulatory Pathology provides clinical informatics leadership for Epic systems supporting laboratory (Beaker – AP/CP) and non-laboratory clinical workflows related to pathology across ambulatory settings.
Qualifications
Role Overview
The Enterprise Digital System Clinical Lead – Ambulatory Pathology provides clinical informatics leadership for Epic systems supporting laboratory (Beaker – AP/CP) and non-laboratory clinical workflows related to pathology across ambulatory settings. This role is responsible for ensuring safe, efficient, and standardized workflows across the full lifecycle of pathology services, including ordering, specimen collection, processing, result management, and downstream clinical workflows, spanning Epic Beaker and integrated Epic modules. The role includes ownership of highly variable and cross-setting workflows, including ambulatory and specialty diagnostic pathways, requiring coordination across clinical care teams, laboratory operations, and external partners. This position is approximately 40% informatics effort, with the remainder dedicated to clinical, academic, or research responsibilities.
Key Responsibilities
Clinical Informatics Leadership
- Serve as the Epic informatics lead for Clinical and Anatomic Pathology workflows across ambulatory settings
- Ensure alignment of Epic solutions with clinical best practices, patient safety standards, and regulatory requirements
- Maintain awareness of Epic capabilities, system updates, and future roadmap
Lead the design, standardization, and continuous improvement of end-to-end pathology workflows, including but not limited to:
Ambulatory (Outpatient) Workflows
- In-clinic point-of-care (POC) and lab-performed testing
- In-clinic specimen collection with:
- Direct send to external laboratories (e.g., Quest, Cologuard)
- Send to MGB laboratory network
- Provider orders for:
- Lab draw encounters (phlebotomy workflows)
- Future collection tied to procedures (OB, IR, OR, cardiology, etc.)
- Home health / remote collection workflows
- Ambulatory result management workflows, including:
- Critical result notification
- Result routing to appropriate providers and care teams
- Design and optimization of specialized diagnostic and multi-step workflows, including:
- Bone marrow and hematopathology workflows
- Perinatal and fetal pathology workflows
- Other complex, multi-stage diagnostic pathways requiring coordination across teams
- Translate clinical, operational, and regulatory needs into clearly defined functional and technical requirements
- Standardize workflows across sites while accommodating necessary clinical variation
- Identify and mitigate safety risks, inefficiencies, and workflow fragmentation
- Partner with the CMIO, pathology leadership, and digital teams to:
- Define enterprise strategy for pathology informatics
- Establish governance and prioritization frameworks across Epic initiatives
- Develop and maintain a multi-year roadmap aligned with organizational goals
- Build strong relationships across clinicians, lab leadership, operations, and IT
- Identify pain points across ambulatory workflows
- Drive consensus and standardization across diverse clinical and operational environments
- Lead change management efforts and partner with training teams to support adoption
- Lead multidisciplinary project teams and design/build sessions
- Collaborate closely with Epic application teams and digital portfolio leadership
- Ensure delivery of scalable, reliable, and sustainable solutions
- Use data and analytics to evaluate workflow performance and outcomes
- Drive continuous improvement in lab and clinical workflows
- Stay current on emerging best practices in clinical informatics and digital health
- Partner across enterprise clinical and digital domains
- Contribute to informatics education, innovation, and professional development
- Mentor and support informatics team members
- MD, PhD, or equivalent clinical or laboratory leadership background
- Active clinical licensure and practice
- Experience in clinical informatics and workflow optimization
- Demonstrated experience managing complex, cross-functional initiatives
- Strong understanding of pathology and laboratory workflows across care settings
- Experience with stakeholder engagement, governance, and change management
- Epic experience (Beaker or related modules); certification preferred or willingness to obtain
- Board certification or eligibility in Clinical Informatics (for physicians)
- Experience with analytics, reporting, and performance measurement
- Strategic mindset with strong execution capability
- Ability to manage complexity across multiple clinical environments
- Strong collaboration and consensus-building skills
- Clear and effective communicator across clinical and technical audiences
- Results-oriented and improvement-driven
- Hybrid (remote and in-person)
- Clinical practice within an MGB-affiliated site
Remote Type
Hybrid
Work Location
399 Revolution Drive
Scheduled Weekly Hours
16
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement
0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.