What are the responsibilities and job description for the Duals Program Manager position at Mass General Brigham?
Site: Mass General Brigham Health Plan Holding Company, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Responsible for managing all aspects of a duals product portfolio. Leads and implements initiatives that support alignment with organizational goals and strategic planning. Oversees communication and collaboration with internal and external stakeholders. Develops the program calendar, acts as key liaison to the organization, and supports various program activities. Analyzes key elements of the dual program and is responsible for providing updates to product leadership, organizational stakeholders, and external stakeholders. This includes creation of project plans, summary decks, and ad hoc deliverables. Identifies and escalates issues and risks and recommends solutions. Leads and provides guidance and support to other team members.
Essential Functions
Education
Working Conditions
Remote
Work Location
399 Revolution Drive
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$78,000.00 - $113,453.60/Annual
Grade
7
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement
Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Responsible for managing all aspects of a duals product portfolio. Leads and implements initiatives that support alignment with organizational goals and strategic planning. Oversees communication and collaboration with internal and external stakeholders. Develops the program calendar, acts as key liaison to the organization, and supports various program activities. Analyzes key elements of the dual program and is responsible for providing updates to product leadership, organizational stakeholders, and external stakeholders. This includes creation of project plans, summary decks, and ad hoc deliverables. Identifies and escalates issues and risks and recommends solutions. Leads and provides guidance and support to other team members.
Essential Functions
- Supports program needs, at direction of product leadership, coordinating and monitoring standard and ad hoc duals product initiatives
- Is responsible for understanding duals contracts and supporting cross-functional teams in knowledge of key duals product considerations to support product functionality
- Identify potential risks, issues, and challenges associated with programs and develop mitigation strategies to minimize impact.
- Monitor program progress and proactively address any deviations from plans or timelines
- Manages program communications, supports review of duals program materials, and serves as key liaison ensuring internal and external awareness of duals product initiatives and elements
Education
- Bachelor's Degree Related Field of Study required and Master's Degree Related Field of Study preferred; experience can be substituted in lieu of degree
- At least 5-7 years of program management experience required
- Experience working in a cross-functional team environment
- Experience with Duals plans, Medicaid programs, or Medicare programs preferred
- Experience presenting to and engaging with external stakeholders (e.g. regulators, advocacy groups) preferred
- Strong oral and written communication skills.
- Ability to deliver presentations to a wide variety of audiences.
- Ability to effectively plan and facilitate meetings and workgroups.
- Excellent organizational skills and attention to detail, ability to work independently, manage multiple tasks and projects, meet deadlines, and manage to schedule.
Working Conditions
- This is a hybrid role that requires an onsite presence every other week
Remote
Work Location
399 Revolution Drive
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$78,000.00 - $113,453.60/Annual
Grade
7
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement
Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Salary : $78,000 - $113,454
